Colonial Heights Senior Living

We are very happy here!

We just moved my mother-in-law in 3 days ago who is a diabetic. It was a process on us as 1st timers as we had tones of questions. We were very happy for the patients that Jennie gave us with all our questions and follow up visits to make sure we were choosing the right place. During our intake process, the nurse Kristie, was very informative and explained the medication process. We are only 3 days in, but 100% satisfied so far. Every staff member we have met so far which is only a few have been wonderful. As I was moving things in, I met a house cleaner, I believe her name was Maryia on the elevator. She explained what she does and when she would be in the room to clean. If you are looking for an assisted living or independent living facility without upcharges, this is the right place.

We are new to Colonial Heights, or I should say my mom is a new resident. We can't say enough about the courtesies, patience, guidance and support we were given through the process of moving my mom to Colonial Heights. We look forward to my mom having a safe, caring, loving, kind place and community and team of caregivers. The peace and relief we have experienced is amazing! A special shout out to Jennie and the nurse, Kristie, for their personal support and guidance. Truly amazing ladies. Every staff member we have met so far have been very nice and helpful. We are just starting our journey at Colonial Heights, but feel confident that we picked the best place for my mom.

The facility is clean, welcoming, and well-maintained. The apartments feel comfortable and private, and the common areas are bright and inviting. The staff are my favorite part. They are friendly, professional, and attentive. They treat residents with respect and are always available to help when needed. Residents stay very active and social through group activities and shared spaces, creating a strong sense of community. The dining options are delicious, varied and well-prepared. Overall, this facility provides a safe, comfortable, and engaging environment !

Love the activities / wellness directors! They are awesome and keep the residents so active!

Staff is so kind and awesome!

They say that Disney World is he happiest place but I would argue the after touring Colonial Heights, looking for a place for our mother, it truly is one of the friendliest, happiest, cleanest places we’ve ever seen. From the moment you enter their facility you are greeting with such kindness not just from employees there but from all the residents too which made our decision for our mom one of easiest. Mom’s new chapter will begin in the coming days and my siblings and I are so excited for all the new adventures and friends she will have. Hats off to all at Colonial Heights for making his so easy for us and welcoming our mothers with BIG open arms!

A great place with lots of activities and friendly, caring staff.

Beautiful place, great employees, family, friendly place.

Colonial has been a longstanding part of the history here in florence. It has a wonderful reputation. Colonial cares about their residents. They take great pride in their community. It's welcoming, friendly and fun.

Very clean, nice atmosphere, the director is very nice helpful and kind. It’s the kind of place I would like to be if I ever need it. Thank you Jeannie for all your help and support. You were over the top helpful. A person you just don’t see or meet every day.

I did so much research on all senior communities in Northern Kentucky for my brother. Hands down, Colonial Heights provided a beautiful facility, grounds along with amazing amenities. It was the best. In particular, Jennie was wonderful to work with and made the transition smooth as it is always difficult for individuals to move from their home. I highly recommend!

Great community, the residents are always so happy and active. Love visiting here!

My mother lives at Colonial Heights for almost 2 years. Since new ownership has taken over tie food selection has declined, the rent continues to increase however amenities that she had initially are slowly disappearing such a transportation and proper snow and ice removal. Many of the residents are a fall risk & it seems the grounds are not well maintained nor safe. I even slipped a few times delivering groceries to my Mom. Most of the staff are friendly & helpful. I appreciate the well checks. My mom does like her apartment. Unfortunately when large cooperations that are out of state buys out senior communities the attentiveness to the residents seems to be an afterthought.

It’s a good place to live!

Colonial Heights is a beautiful, resident-oriented community. They offer a variety of social activities throughout the day! They have common areas that are roomy and areas on the floors for private conversations. The apartments are spacious. And, I have worked with Colonial Heights as a Home Health Care nurse for years, and I continue to refer friends and family to their Community.

Beautiful location all the staff are amazing to the residents and so helpful

My husband and I have lived at Colonial Heights for almost five years. It has been such a positive experience. All the activities, social events, exercise classes and interaction with other residents has been so beneficial to our health and wellbeing. The entire Staff is so kind, caring and ready to help each resident in anyway that is needed. I have heard residents say that they are so happy to be here and are happier than they have ever been. There is always something to do and someone to talk to and visit with. It is a beautiful place in a beautiful setting. Many years ago I saw an ad in a Senior magazine that said, “Colonial Heights is the best kept secret in Northern Kentucky”. That is definitely true. We are family here and really care for each other. It is a great place to be.

Highly recommended for anyone needing independent living, personal care, or memory care. Staff truly care about their patients and have an amazing reputation.

My mother has been here for over two years and found it a place to meet new people, get involved in activities. Staff is always helpful and hospitable…

I have lived here for 11 years. Colonial has been a blessing to me.

It's a fantastic place! We have lived here 3 years and couldn't be happier.

Colonial Heights and Gardens is a wonderful community with beautiful grounds and apartments. There’s so many activities there’s always something for everyone to do. The staff is very friendly and helpful. I would very comfortable having a family member go there for independent or assisted living.

Its a family friendly environment and a very welcoming community

Colonial Heights has such a welcoming and peaceful atmosphere. The staff truly care about what they do, and you can feel it in the way everyone interacts with the residents and families. It’s a beautiful community—clean, organized, and full of kind faces. Every time I’m there, it just feels like a place where people are happy and cared for. I’m really glad to be part of such a positive environment.

Great place! So thankful to have Colonial to care for my loved one. Great activities and the people are fantastic.

I want to thank the terrific staff and the other residents at Colonial Heights for making our mom's time spent there special. After visiting 5 Independent Living Facilities in Boone County and narrowing it down to 3, mom decided to move into one that was a fancy looking place. Unfortunately, from the start there were a lot of empty promises and mom was always on edge for many reasons - so we moved her instead to Colonial Heights 30 days later. What a totally different experience! Mom immediately joined the choir, went to the Catholic services on Sundays, attended many of the special guest events during the week, and participated in various craft events. Mom was with her people in a place that felt like home again and she built a friend network. In addition to that, the staff was incredible and cared for her during her 7 month stay - we wish she were still alive, but God had other plans for her. If you are looking for an Independent Living Community with the ability to move to Memory Care if necessary - and add additional services as needed by qualified affiliate providers - then Colonial Heights Senior Living is the right place for your loved ones. Please DO NOT make the mistake of making a rash decision and getting sold an empty bag of promises at a fancy facility that is just trying to make a buck off of you during a time when it is hard to know what is the right place for your loved one. Do your homework and talk to the staff and residents, and definitely have your loved one visit all of the final contenders before you sign the contract. The staff at Colonial Heights were never pushy and were totally helpful and transparent with everything with mom from the start. Plus the facility provided a safe place for our mom where she felt loved and cared for. Thank you Colonial Heights!

It’s a warehouse environment where the people are just lumps. The independent living is full of people that are far too gone to be independent. There is nothing to do, the activities are awful. Outings don’t exist. The food is not good and consists of barely warmed prepared food- no cooking here and very cheap quality. Nothing is truly fresh. Meals and choices are not always well balanced and they often run out of staples like butter. Some of the wait staff is attentive but most are resentful and seem not to want to deal with “those old people” Publicly the people just “love it” but not in private conversations. The “ new” company is clearly in trouble. There is no onsite management that can do anything. There’s more. Space is limited here. Don’t be fooled by Colonial Heights. If you care about your loved one don’t park them here.

The staff is superb. They are very caring, always pleasant, and work extremely hard to offer help when we need it--really more like family than staff. There is a wide range of well-planned apartment sizes and options. The food is, of course, institutional, but very good and includes something for everyone. Beautiful grounds, nice places to relax outside with friends when weather permits. Exercise facilities, lots of varied activities, small beauty shop, etc. A very friendly community.

My father-in-law moved to Colonial Heights and Gardens and they pay attention to their residents. They don't just say, "Okay, go sit in your apartment until we call you for dinner." There are activities and they're checking in on them. They have a bus that takes residents to go shopping if they don't have some other form of transportation. You can arrange it. They have volunteers that can arrange to drive people to doctor's appointments as long as they're within a five-mile range from the facility. They have activities. They have bingo and they have people that come in and perform and sing. For instance, they have a Thanksgiving dinner that they'll have planned and you can schedule to have dinner with your family. For Halloween, they had trick or treating. I know for the 4th of July in the summer, they do a barbecue where they invite family members to come. So, they keep them active. They sometimes have trips where they go to movies or events that are happening locally as long as people sign up for them and they have enough buses that transport them to the event. The facility is nice, pretty, comfortable, and clean. The staff is all nice, but when they need to be stern, especially a grouchy old man like my father-in-law where he's like, "No, I don't want to go down to dinner." they would say "No, come on, you got to move. Let's go." They serve three meals a day. They go to the dining room to their assigned seating and they serve them. They have cards, even Taichi, and a little chair yoga. Compared to other ones, they are reasonable.

The amenities here were nice. They have all kinds of activities and they have a kitchen where you can do some of your own cooking if you choose to. The meals are provided and they said if you couldn't make it down to the dining area that they would bring them up to your room, which is good. Everything was great. The apartment had a bedroom that is separate, and then the living room and the dining room were made in the same place, but they were big enough where you can keep them separate. So it was really nice. All the people that we met seemed really nice too, and they were doing their job and everything was OK.

My parents moved here about a month ago. We chose it because it's a referral and pretty much kind of the only one that had something available. It's a very clean and very nice place. They've been there a month, so they've been dealing with a lot of doctor's appointments. I can't say that they've settled down enough to do any activities. The staff is very friendly and very helpful. They are very caring and very thorough. They have a good variety of food. They have good cooks and good servers.

I liked it, but I don't think it's right for my mother. I liked the setting, where it was. The rooms were very nice, very clean. The staff was very cordial and nice, and they were very professional. I would recommend it for people to check it out. The people were very, very nice. The one-bedroom apartment is wonderful, but I had to be put on a waiting list, so I had to wait. I did get to talk to some of the residents, they were very nice, they liked living there, and the people were very friendly, nice. They keep everything very clean.

My loved one is here. It seems to be very nice and offers what one would need. Her apartment is adequate and clean. The dining area is very nice, clean, and efficient. Food is fairly good. They have some activities. The staff seems very nice and caring.

My mom was here. The room that she had was nice and spacious with a well-equipped bathroom. The dining room was in the housing area for the memory care patients. It was nice and clean. It was a really nice place. However, they didn’t have enough skill or care to handle my mom’s condition. The facilities were good, and the people were really nice.