Lake Way Nursing and Rehabilitation Center

My mom was here for a little over a year before she passed and the staff here was wonderful.

Very caring staff. Took excellent care of my Mother in her last days.

My Mother was there,overall I was more than happy with her care, I looked Everywhere in western KY before placing her here Was always clean and overall staff very caring

The staff at Lakeway has been absolutely wonderful in taking care of my mom. They call me when they change things, and invite us to come and be a part of activities.

During these hard time they have been very nice each time I call to speak with my mother. I know their busy and appreciate what they do.

Both my grandparents were residents here and the care was great. My grandpa had so much fun doing therapy and all the activities. He made so many new friends. My grandma was in a coma after back surgery, and had to learn how to do everything for herself again. I am so grateful for the staff that took care of them so that they were able to go home ❤️

really enjoyed the thanksgiving meal! Food was great and enjoyed all the guests that showed up.

Great nursing home . The staff is always friendly and calls me about any and everything to keep me informed .

This is such a great rehab facility with lovely staff that go above and beyond with the care they provide!

Good staff and caring people. Would recommend this place for others.

The workers are awesome, they keep me posted on everything, couldn’t ask for a better place.

Everything and everyone are wonderful as usual ❤️.

It’s ok. Really like Brandi, Amy, Trinity and the wound care lady, (Christina). Teresa in the office has been super nice. Therapy hasn’t been the greatest!

Exceeding Care

They are very nice they take good care of my mom I just love them

Every one is so kind to my husband and I. Very clean rooms staff is on top of Jerry care. They treat us as family.

We love our residents and their families. They become part of our family. It is a pleasure to be part of their lives!

This facility has a wonder family atmosphere! I love the residents as my own family. We have activities, play bingo, sing, dance and have fun. WE are helpful with residents and family members too.

The staff here are the best! Their kindness and dedication to their patients is unsurpassed. My son loves it there.

My wife has been admitted here about a week ago for physical therapy. She is a fall risk. They were supposed to install bed rails the next day after being admitted, a week later there are no bed rails. They sat her in a wheelchair with no belt of any kind to keep her from falling out and she did fall out of the wheelchair onto the floor. The food isn't worth eating, it's cold, half cooked. The nursing staff doesn't believe anything when we try to tell them about any new health issues or reoccurring issues. I will most likely take her out of here. My advice is look for another nursing home for your loved ones because they will not receive the care they need from this facility. I was having an issue with the insurance and was in the process of dealing with it, when I received a voice mail from the administrator named Randall informing me that I either bring him a check for payment or come and get my wife because he was not taking care of her for free

I was very pleased with the attention and care that my husband received while at Lake Way. My family was grateful for the sincere compassion that the staff demonstrated during this difficult time.

Overall SATISFACTORY - EXCEPT, paying attention to the small details for the patients and their families. SPECIFICALLY, my mother was in the facility for short term rehabilitation. We were not able to get ANYONE to fix her TV so she could receive a cable signal and watch it for some reason? After repeated requests for almost a week, we simply moved her to in-home care, therapy. There were many other smaller issues such as repairing in-room beds for family to use, in room chairs that were in disrepair, for family to sit in, and special food/drink requests that were never fulfilled or if done, done in a very tardy manner. Younger staff were quite pleasant and driven. And empathetic. Many of the senior staff were curt, and forceful. Facility is clean overall albeit a bit warn. Permanent residents are wonderful people. They are the bright spot in our experience. Beware if you choose this facility that your personal comfort, follow-up on your concerns, needs, wants, and desires, are met. And above all realize attention to detail is simply lacking. Workers seem to be in a "routine" and do not like having to alter it. The typical "I just work here from 9-5 and that responsibility is NOT my job" attitude. Kicking the can down the road on issues important to a patient is not OK. Very evident that a senior leadership change is necessary to change the culture of Lake Way Nursing and Rehabilitation Center to a more positive and proactive environment for the "customer."

Pretty clean & almost all staff are very friendly & helpful

Very fun engaging activities offered to keep the residents entertained and provide them with the upmost experience of continued L I F E. Very Friendly Staff & Bright Smiles!

I had to bring my mother up from Nashville, TN, and Lake Way has been a place that has taken great care of her. She loves being there, and the staff are all very helpful in communicating to loved ones about the care their family receives. We are grateful to have found Lake Way. This place has truly been a God-send.

Our family was very satisfied with the treatment my mother received at Lakeway. She could not walk at all when she entered and walked out 2 months later with her walker. The rehab was fantastic. My Mother was very content there. She stated the staff was very caring.

I really don't have anything bad I could say about this facility. Its not the best one around there, but it's definitely not a bad choice.

Place is nasty. People are hateful

My relative is currently at Lakeway Nursing and Rehabilitation. It is good. They have good, skilled nurses. She's learning to walk again because she has been on her back for a long time. Everything I have to say is good for Lakeway.

Lake Way Nursing Rehab Center (2607 Main Street) had large rooms, and they were really elegant. They had a lovely dining area. They had activities like bingo and crafts. It was next to a golf course, and it was located in a nice place.