Letcher Manor

73 Piedmont Dr, Whitesburg, KY, 41858
  • Assisted Living
  • Memory Care
  • Skilled Nursing

Amenities & Services

Activities & Entertainment

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

Common Areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community Services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Healthcare Services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare Staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals & Dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room Features

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

TRANSPORTATION

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Reviews

for Letcher Manor

4.0
average rating across 56 reviews
Staff
3.7
Meals & Dining
1.8
Activities
4.0
Amenities
4.0
Care Quality
2.8
Cleanliness
5.0
Unspecified · December 2023

It’s a good place, my mom is in there and they treat her with kindness and it’s a really clean place I have ever seen

Unspecified · November 2023

great place

Unspecified · November 2023

Such a clean environment and you can tell they truely care for the residents!

Unspecified · November 2023

Always heard good things! ❤️❤️

Unspecified · November 2023

This place is wonderful. Great staff & clean environment!! They truly give the best care to each and everyone of their residents!

Unspecified · November 2023

When I visited the staff was amazingly welcoming and my grandmother said they are very nice and helps her with anything she is very happy thank you to the staff keep up the good work

Unspecified · November 2023

Everyone is treated with the most respect, and the employees are simply the best

Unspecified · November 2023

Wonderful staff! Kind and caring ❤️

Unspecified · November 2023

Wonderful staff ! Loving and caring !

Unspecified · November 2023

My Momma was treated like a queen!! She was respected, treated with dignity, had a great relationship with the workers and she loved everyone of them!

Unspecified · November 2023

Residents are well fed, and taken care of.

Unspecified · July 2023

Learn to feed the old people better what scumbags there they feed these old people garbage don't put anyone in that place it should be shut down workers there are trash

Unspecified · July 2023

I've heard terrible things about this place. Inedible food, raw sometimes, and no care or attention put into proper nutrition. There has to be better options.

Unspecified · July 2023

Looks like they need to be reported to health and human services

Unspecified · July 2023

They feed them garbage food worse than prisons even.Please do not send your loved ones here.

Unspecified · July 2023

By the way those meals look, y'all people need some serious reprimanding. You should be ashamed.

Unspecified · April 2023

Even if they don't have the means of caring for your loved one they'll still accept them just for the money.Look at other options if the person has health issues.

Unspecified · January 2022

Staff working diligently thru covid regulations to keep the elders and themselves safe!

Unspecified · November 2021

This place is awful. They do not take care of there responsibilities on walking their patients they are rude and I've seen things that is not good .there are some nurses mean to patients . This is not a good place to send family members they do not notify you when the patient goes to hospital or is throwing up constantly. Bad place to send if they had 0 😱 I'd put 0 or -10 worst place ever

Unspecified · September 2021

Great facility , the staff is wonder to work with and try there best to help out as much as possible.

Unspecified · October 2020

Letcher Manor is not taking care of their patients properly and the staff is very rude and uncaring. Every says that patient problems are someone else's concern.

Unspecified · July 2020

I could not be more dissapointed. Our mother was neglected and tramautized by her experience with their rehabilation facilaties. There is no communication, or intentional deception between the staff and families of their patients. I realize we are in a pandemic, and measures must be taken to ensure the safety and well being of all. However the policies and procedures curently in place are in fact minimal and definately not in the best interest or welfare of their residents or patients. We tried several times to give this facility and administration an opportunity to work with us to make sure our mother had or received the necessaties she needed. Everytime we were told it is either being taken care of. Which was a direct fabrication, or that it was "not my problem" . Personell directly refused to steralize items requested for our mother either by her or by us, a request that would have taken meer seconds because, that was not their policy or procedure . Procedures which denied our mother the basics, like clean underwear. In effect, Their care givers dont seem to care. They have an antiquated telephone system that literally left us days without communication with our mother. When she ask someone to contact us for her she was lied to or denied her request. Her Dr. was not contacted, her medication was witheld. Obviously i could go on. I think I made my point. .

Unspecified · April 2019

No communication with family, staff or resident.

Unspecified · September 2016

Truly the best facility.

Location

Letcher Manor

73 Piedmont Dr, Whitesburg, KY, 41858

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