Signature HealthCARE of Trimble County

Wonderful staff! You couldn’t ask for nicer people. Physical and occupational therapists were first-rate. And the food….oh my, was very good. I got addicted to their chef salad. The room I was in had recently been redecorated and was lovely. We chose Bedford Springs because it was two miles from our house but we couldn’t have made a better decision. I would definitely chose to go there again. Although I hope I won’t need to any time soon.

I was recently there after a fall resulting in a fracture. I was refused my medication, so I decided to go home which resulted in being yelled at and called trashy by the lady that was in charge. I tried to remain calm during the uncalled for interaction. I do believe that had not been for my son being there that she would’ve hit me. I’m not sure what causes someone to behave that way, but my biggest worry is for the residence who cannot defend themselves. I did receive a call and an apology from the nursing home however, it does not excuse the verbal abuse nor the conditions of the nursing home. The baseboards appeared to have body fluids on them and the smell upon coming in the nursing home was so bad that it was nauseating. I have a hard time, believing having had been there recently, any of the five star reviews.

They took great care of Hattie during her stay there. The staff went above and beyond and for that my family is grateful

My mother was a resident here for over 2 years. The staff here are extremely warm, loving and committed to caring for those who cannot help themselves. Of all the places Mom lived while needing this level of care, this was by far the best experience for her and us. My only regret is that we didn't get her to Bedford Springs sooner.

We have had nothing but great experiences with all of the staff. Thank you for taking good care of my aunt, cousin and friends mom. The therapy department is wonderful!

My brother is a resident here. They are his second family. He enjoys interacting with the staff and participating in their activities and group socials. Not to mention the dietary staff that gives him his "goodies" between meals. One could say they spoil him as much as we do.

Overall, it is a great facility and exceptional staff. It's been a while since I was last at this facility, but I decided to stop in and see an old friend recently. He was in good spirits and says the staff takes great care of him. Everyone was friendly and helpful. I was there for a couple hours after lunch and he was checked on by 2 different people.

My family member was there for about 2 months after having a stroke. The nurses and the nursing aides were very good and nice there. I don't generally do reviews, but it meant a lot to us that he was so well cared for at Bedford Springs. I would definitely recommend them if you need rehab or long term care for your loved one. Thank you to all the staff for everything they did for our family.

Absolutely unacceptable the way this place treated my mother last night. Yesterday my mother was admitted here, and was ONLY there for three hours before the verbal and almost physical abuse started. she had broken her leg a couple days ago and she is now in a wheelchair chair. she has already been having trouble walking anyway with her condition. Last night it had been a few hours and my mom needed her pain medication but continued to not receive it. time kept passing and finally my mom decided to leave because of the pain. My brother picked her up around midnight to take her home so that she was able to just manage her medicine on her own. One of the staff members, a woman, began yelling and screaming at my mom and my brother for trying to leave. She called my mother “trash,” and said “the trash is leaving.” she also indirectly told my brother she would hit my mother in the face. This same woman told my mom they did not have her medicine, but then all of a sudden had it when my mom was walking out the door. another woman was sitting there the entire time this was happening and did absolutely nothing. my mom filed a formal complaint and will more than likely be pressing charges and calling the state. That kind of abuse is ABSERD and completely UNACCEPTABLE.

My mother asked that I write this review for her. She is 92 and does not use a computer, but did keep a diary for two weeks while at this facility and wants others to know how she was treated while there. On the 3rd day someone finally showed up and watched her on the treadmill for 10 minutes. She was on the treadmill for 10 minutes the 4th day. On the 5th day, she walked down the hallway. There was no more therapy and no walking. She asked if she could use the walker to go down the hall and was refused because no one was available to walk with her. For two weeks they kept saying they were going to give her a shower and wash her hair, but never did. On her last day there she asked for a wash cloth and towel, but never received them. My brother helped her bathe and wash her hair in the sink. She dried herself and hair with her nightgown. This is NEGLIGENCE. And Medicare paid for this.

I am only posting 1 star so I can leave a review. This company abandoned a patient at a hospital and then refused to come pick them up. Leaving the patient at the hospital for hours with no way home until an ambulance was available. When the center was called they stated “ since the patient is at the hospital, it’s the hospitals responsibility to get the patient home.” You couldn’t pay me to send someone here, nor would I ever recommend it for someone.

Bedford Springs provides quality care to Longterm residents and Short term Rehab patients. Our community is truly blessed to have this facility and the staff that provides such quality care. The staff Loves caring for your Loved ones with kindness and compassion.

Bedford Springs is the best! My mom is currently a resident, and they take the best care of her. The staff is caring, attentive, and outstanding in nursing care. I highly recommend them to anyone looking for a topnotch longterm care facility, where the staff makes you feel at home.

My mom has been at SHC Trimble County since Thanksgiving Day 2017. The excellent care my mom has received there is wonderful. The workers are so friendly and caring. Mom always says everyone is so nice to her and that makes me feel good. The food is awesome just like Cracker Barrel, a well balanced diet. Thanks Signature Health Care Trimble County