Sycamore Heights Health and Rehabilitation

I was dropping off a delivery and the receptionist was so kind. Seems like a nice establishment. 🌟✨

My experience with Sycamore Heights is absolutely fabulous. I enjoy working with the residents on a daily basis, their laughs and smiles really makes my year. And working with the wonderful team leadership of Salie Duncan, Mahoganey, Matthew and , Darlenis makes a fabulous work atmosphere...this will definitely be my place of retirement Shout out to my Sycamore Family

In my opinion this place is terrible. We had to take mom out after 2 weeks. She would be in the same clothes 3- 4 days in a row, even asking that she be changed more frequently. She would ask for pain medicine and have to wait for 4 hours to receive it. The place is full of roaches.she was supposed to go into rehab, but they put her into long term care and pushed that instead.when she left, they said they called in her prescriptions to Walgreens, but instead just sent a list of her medications, not the prescriptions itself. They will not return a phone call, but will send a bill. Will definitely be reporting them on Monday. I do not recommend this place

They act like they're only there for a pay check and not because they really want to help people. I would not recommend this place to anyone. If you have someone here you love, I would suggest placing a camera in their room so you can watch over them because in my own personal opinion, these elderly people get neglected.

The facility provides great care while meeting outstanding expectations for the residents.

Family oriented and a very nice place. Not perfect, but strives for perfection every day

Nurse Tainasia , is a wonderful nurse and was very helpful , she explained and went through everything thoroughly, and i really appreciated her help . Keep up the good work 🥰.

We couldn’t be more grateful for the care our loved one receives at Sycamore heights.From the moment we walked in, we felt welcomed by the warm and compassionate staff. The nurses and caregivers go above and beyond to ensure residents feel comfortable, respected, and genuinely cared for. The facility is always clean, safe, and well-maintained, and there’s a real sense of community here. It’s comforting to know that our loved one is not only receiving excellent medical care but is also engaged in activities that bring joy and purpose to their day. Communication from the staff has been outstanding—they always keep us updated and are quick to answer any questions we have. It’s clear that everyone here treats the residents like family. We truly feel at peace knowing our loved one is in such good hands. Highly recommended!

Great facility ! maintenance assistants Hj and Zeek are great at what they do and every time I come I see them helping out with any and everything!

Staff was on top of their work and maintenance men were getting the job done quick I loved it !

Amazing service, everyone greets you and makes sure the resident is taken care of in a safe and mannerly way !

Tainasia is a very great worker, and she goes above and beyond. She values her job a lot, and care for the patients!

Sycamore Heights has great patient care.

This facility is very nice. Its not fancy, its very clean and run like everyone is family. I can't thank the staff enough their kindness and helping my friend right now there for rehab.

Lovely facility!!

I do not recommend it. The hygiene is terrible. There are cockroaches all over the place. Employees of that place abuse their power to defame external workers who have to go there to perform certain jobs so that their employers fire them. Etc

Nurse Celesta Ramirez Is a Great nurse and very committed too her job 💞

Celeste is the most compassionate, sweet, nurturing nurse I have ever came across! I truly believe she has saved my grandpas life! From giving him comfort in his time of need to making sure he has his paid meds around the clock to keep him from suffering! I’m crying as I’m typing this! Celeste you really are a blessing, a true angel walking on earth! Thank you so much!

This place is wonderful the Celesta is one of the most caring and compassionate people i’ve ever had the pleasure of meeting while there. She will absolutely become family while taking care of yours. The facility as a whole work together to make sure the residents and patients are treated very well and like family

Sycamore Heights is amazing but I do believe it would be run down without their F Hall nurse Celesta. I put all of my trust into her

Great place

I appreciate all the staff for the care they give to my husband Rhea!

Sycamore Heights. I Would Be Forever Trying To Tell You How Much I Love This Facility And The People Who Work There. But To Keep It Short Sycamore Is Most Definitely The Best Place On Earth Hands Down 💙💯

Caring. People great care

Posee un equipo que se esfuerza por brindar una atención de excelencia. Como punto extra posee staff que hablan inglés y español. Recomiendo el facility por su capacidad de rehabilitar los residentes. Siempre poseen una sonrisa y buen trato.

As a visitor today at Sycamore Heights, I wanted to thank everyone for their kindness & hospitality! Every staff member that I met was so helpful & friendly…their sincerity shone through not only with me but with the residents as well!

I take great comfort knowing that my dad is well taken care of. Fern always greets me with a smile and happy conversation. She takes time to visit with my dad taking him for walks in his wheelchair. I think that is special! Chanise has been very helpful with any questions I have regarding my dad. Always very pleasant. The ENTIRE STAFF is great! I wish I could list each and everyone of them. Overall I am very pleased with my father's care at Sycamore Heights

Staff is extremely helpful and kind! Fern and Chanise always have a smile and go over and beyond for my father in law!

The staff are super friendly and take very good care of my mom. She's very happy there!

Not a good experience for our loved one. Never gave care for our grandpa . Never informed us on the things going on in the building. Did not receive the care he should’ve. Do not send your loved ones here

Great I m so happy 😊😊😊😊

Very nice facility with good people. They allowed us students to graduate in the facility with decorative themes an always tend to the patient's

This place is very nice and well kept. 10/10 good place to come to!

The staff here always makes me feel welcome when I visit. It is a true caring place and an excellent place to send your loved one.

Appreciate the care my loved one is receiving from all the staff at Sycamore Heights.

Anytime I entered the doors at Sycamore Heights, they have always been welcoming. I felt comfortable from the start. Everyone is so caring and does anything they can to meet the needs of their residents. I recommend it!

Good place to have your loved one & a good place to work.

No stars is more fit. Bridgett has terrible attitude and business manager is clueless. She told me to file POA/Guardianship; after I went to file for it she failed to let me know she was also filling for it. All the money you for a terrible living situation. It’s messed up when the employees tell you it’s best to take your love ones home. Because these facilities don’t care about them all they care about is the money. Always short staffed. They neglect residents. Rooms are infested with roaches. Clothes come up missing. The list could go on. I don’t understand how this place is still open.

I really appreciate the hard work put in to making this facility a nice place for its residents. Management team is constantly making improvements. Management and nursing staff really care for these residents. Would recommend to anyone.

The building is very clean and the staff is friendly and make my visits very welcoming

Management team has real improved the care of the residents the building looks good and the residents look well taken care of Keep up the good work!!!!

I would like to thank everyone at Sycamore Heights nursing home. They are very caring and concerned about everything they go out of their way to make our friend feel welcome. He doesn’t want for anything. They communicate with us on a daily basis and let us know how our friend is doing, and if he needs anything. I couldn’t ask for a better place for our friend. I would recommend to anyone. Again, thank you so much!

Terrible neighbors. Their trash is all over the neighborhood, including used rubber gloves. We've asked them to do something about it and it never happens. I can't imagine how they treat their tenants. 3 years later update: Sycamore Heights continues to be a terrible neighbor. There is ALWAYS trash around their facility and in our yard. They truly do not care about our neighborhood, and they never reached out in any meaningful way to address our concerns.

When talking with Candace she made us feel just like family. Very nice facility

Every time I have visited Sycamore Heights I have been shown courtesy and kindness. I appreciate what they do for our community. One person who really stood out to me was a young lady named Candace. She was very compassionate and kind. She was great at assisting with the needs of others around the building. She is always wearing a friendly smile and I am sure that is helpful for the residents of the nursing home. A bright, shining smile from someone who genuinely cares. Thank you Sycamore Heights! I appreciate what you do for others.

Thankful for Candace and all of her hard work 💕

Awesome rehabilitation facility! Miss Candace was extremely knowledgeable and helpful with helping me understand the ins and outs of my mothers insurance!

Absolutely horrible. Smells like urine & feces throughout the whole building. Barely enough staff to keep the place even running. They attempted to serve my sick mother molded bread. When we asked for a manager or supervisor we were given a number that just kept ringing & couldn’t even leave a message. Very hard to keep patient. I’m a very upset.

My grandfather was in this facility and it was a horrible place the staff was nasty they did not take care of my grandfather the way that they should they let my grandfather get dehydrated and sent to the hospital without no knowledge to my family they also let my grandfather catch covid and did not tell his family they lost my grandfather's personal items after he passed away please whatever you do do not send your loved one to this facility cuz they do not take care of their patients and they need to be shut down and they got roaches and that's unsanitary everyone needs to lose their job...

If I could give no stars and get this place shut down I would. My Nana has only been in this place for a few days and they've been nothing but awful to her and the other patients there. They have nothing but attitude if they answer the phone. They were two hours late to give them breakfast, made cleaning people take them it when they did give the patients their food. Left my Nana on the toilet for two and a half hours! Without help to get back to her bed. Her poor roommate was left with pills in her mouth, no water to help her take them. They've been drugging patients with meds to keep them out of it. Even had the audacity to tell her they don't help them to the bathroom, she has underwear use those to go in. Absolutely awful place. Getting her moved asap.