Tender Touch Heart & Home

571 Westport Rd, Elizabethtown, KY, 42701
  • Independent Living
  • Assisted Living
  • Memory Care

Reviews

for Tender Touch Heart & Home

3.7
average rating across 14 reviews
Staff
3.9
Meals & Dining
3.8
Activities
4.3
Amenities
3.8
Care Quality
4.8
Cleanliness
4.5
Unspecified · November 2024

Stopped to visit someone in September. I was blown away at how rude the staff were to visitors. Joan should not be working with elderly if she can't treat their family and friends with respect.

Unspecified · May 2024

Great... Felt like Home !

Unspecified · January 2024

Great place we moved our loved one from another facility in town. Tender Touch is much better. The staff is great the support is great, I live out of town and the communicate with me to ensure I am aware of what’s happening. I would highly recommend Tender Touch!!

Unspecified · January 2024

The staff is caring and helpful to the residents. In my opinion the Administrative Staff can be abrupt and short when you ask questions.

Unspecified · August 2023

This place is awesome. You cant find better care than they provide. It's clean and they take special care of the residents. My brother in law loves the place which is great. He loves the food and all the attention. Plus, when you call, you get a person not an automated service.

Unspecified · July 2023

We visited Tender Touch Heart and Home. What bothered us most there was that they had a very limited choice of meals. Whatever they serve that day is what you got. Also, they had limits on their visiting hours. Those were the two things that kind of turned us against it. The staff was OK. Upkeep and maintenance seemed adequate. The dining area seemed to be nice. They had a nice porch area where you could sit, and there was a walking area around the outside of the building.

Unspecified · May 2023

My friend is at Tender Touch Heart and Home. It was affordable and it was a very nice facility. It was fresh and it met my friend's needs. The thing that I like the least is they still have COVID regulations in place as far as their visiting and children coming in. I do not like that. No one can come in for 3 hours during mealtimes. Children under 12 cannot come into the facility still, and I feel that is unnecessary. They have activities. They have bingo, they have exercise classes, they have church on Sundays, and they have people that come in from time to time to do things like music and all. My friend has been there for four weeks now. They have a salon there once a week and they have a courtyard, too.

Unspecified · December 2022

Tender Touch Heart and Home was a nice facility. The place was very clean and the staff seemed very nice. The rooms were kind of small, and they didn't have adjoining rooms so my parents could be together. The staff who assisted me with the tour was nice and friendly. They had games like bingo and domino and different activities. The dining area looked nice with good lighting and nice tables and chairs. They just need to make the rooms bigger, but I was satisfied overall with the tour.

Unspecified · November 2022

Red flags

Unspecified · June 2022

Administration is rude, Joan is very unprofessional, Ill mannered. Staff does great job caring for my aunt.

Unspecified · February 2022

My parents have moved into Morningview Gardens. The staff seemed very involved and helpful, that's cool. They just take time to help me as well as help my parents. They provide meals and some assistance with dressing a couple of times. They do laundry, and they do a little bit of cleaning. They're just very proactive in making sure that my parents got what they needed. Every time I went in, it was very clean. It's a cozy community; it's smaller, so you get a home-like feel. I have not eaten there, but my parents say most of the time, it's good, but sometimes it's not so. It's still pretty good. They have bingo, a lot of the people play cards. They have church services, exercise classes, and a beauty salon that my mom has used. They have a bus that's supposed to take them to activities, but my mom and dad haven't been there long enough to use that.

Unspecified · February 2020

There is a nurse there name TJ & she is AWESOME! My Family and I just love her! =)

Unspecified · May 2017

My mother in-law Was a resident here and we loved Morning View. It is always clean and fresh. The ladies were helpful and truly care about the well being of the residents. I cannot say enough about Leslie and her compassionate care she is wonderful. All the ladies were very caring and helpful. The building is well maintained the common areas are always fresh and clean. The meals were very always very good and the staff was very attentive to individual likes and dislikes. I would not hesitate to recommend Morning View.

Unspecified · November 2015

Morningview Gardens was small, but it seems to be well-staffed. The employees were very friendly. They do exercise every day, sing-alongs, and gatherings.

Location

Tender Touch Heart & Home

571 Westport Rd, Elizabethtown, KY, 42701

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