Village Care Center, Erlanger, KY

We having visit a lot of care Center's And some deserves bad review's but this one I find nothing to complane about the staff was friendly its was clean no hospital smell while we was there they checked in on her. Seveal time So why so many bad reviews? I believe its because peple like to give bad reviews deserved or not. I'm not saying they didn't have anything to complain about but if we who don't have a complaint don't give a review it gets one sided and people like us looking for a place may chose not to bring your Love one here So as of now we are very happy here and I have no regrets bringing my love one here .

Do not take your love one there !never enough staff and never clean and they are never watched there last days are horrible in this place !if your loved one is a fall risk from the start make sure they lower bed and put a mat down .mark the bedding make sure it's changed .plz check in on your love ones daily In care center .elderly deserve alot better!very sad

Do not send your love one to this facility if you want them to recover and come home to you or go back to their own home. They are not vested in provided good physical therapy to get your love one up and mobile again. They're more concerned about not letting any of their patients fall. In my mothers careteam meeting, the one thing I asked of them was to get her acclimated to using her walker. I would come to her room for a visit and her walker would be buried in the back of her bathroom but they had a wheelchair right by her bed. My overall experience was horrible and I don't want you or your loved ones to have the same experience. Fortunately my mother's getting the physical therapy she needs at home now.

Don't let your loved ones come here. Absolutely no rules about employee vaccinations and they're in the middle of a COVID outbreak without a mask in sight!

Great place

The community is so lucky to have such a great facility! The residents couldn’t be in better hands!!

Very nice place. Very clean and well kept. Everyone is very nice. Except James in apt 101. Hes a bit creepy. Stay clear of James.

This place is a sad place. My mother was here and the staff are over worked. 2 aides to a floor of 36. When was my mother getting proper care. When u talk to the Don and Adon they promise the world, but never on the floors helping. Families seen helping at dinner cause the staff are trying so hard. NEVER again will my parent or family member be in this place. There are some amazing staff members but the floor manager on the rehab unit is rude loud and does not seem to care. Hope you can find some were else to help your family.

They are overcrowded, but I think they all are. It means a lot when the nurse comes in and gives them a hug and a kiss on the cheek. He would just get the biggest smile. Anything he needed they gave him. They took good care of the residents