Dominion Senior Living of Frankfort

My mother is very well cared for at Spring Arbor, and our family couldn't be happier with our decision. From the moment we took our first tour and met Angie, we knew this was the right place for Mom. The staff is truly exceptional. They are attentive, kind, patient, and genuinely loving toward the residents. It gives us great peace of mind knowing she is surrounded by people who truly care about her well-being. There are plenty of activities to keep Mom engaged and active throughout the day, and she enjoys participating. The food is also wonderful, and the overall environment is warm, welcoming, and feels like home. We are so grateful to everyone at Spring Arbor for the compassion and excellent care they provide. I highly recommend Spring Arbor to anyone looking for a caring community for a loved one.

My experience with Spring Arbor has been overwhelmingly positive it truly feels like a place where people are cared for with compassion and respect. The staff has always been friendly, patient, and genuinely invested in the well-being of my mom. Every time I've visited, the community has been clean, welcoming, and full of positive energy. It's been comforting to see residents enjoying activities, socializing, and being treated with kindness and dignity. Knowing that my mom is in an environment where she is safe, supported, and valued has given me tremendous peace of mind. The communication from the staff has also been excellent. They take the time to answer questions, provide updates, and make families feel included. I know choosing an assisted living community is never an easy decision, but I would gladly recommend Spring Arbor to anyone looking for a caring, supportive place that truly feels like home.

My father has lived here for the past 2 1/2 years and we’ve had a great experience. I do feel like he’s in the best place. He’s well taken care of and watched over. I appreciate Angie, Heather and all of the staff.I’m really glad we have Spring Arbor of Frankfort in our community.

I have lived here for 4 yrs- love the place!! I especially love the care I've been given. The food, laundry, anything that I would want, all I have to do is call for it. Lots of entertainment and respect! I would highly recommend this place. I was very sick for 6 months and was quarantined for a good part of that (lots of things going on from getting a pacemaker to getting pneumonia) and I received excellent care! I can not say enough good things about Spring Arbor.

I was looking for short term respite care for my sister who had just suffered a serious acute illness. I found the staff to be very accomodating. Amy made sure the room was outfitted to meet the specific needs. My sister loved the physical therapy on site and the charge nurse was so very helpful with questions that both of us had. Although my sister was only there for 2 weeks, I was certainly pleased with her progress and I appreciate the kindness of the staff!

The staff is wonderful and friendly and they take good care of us residents. The residents are so friendly and I have a special friend and she is wonderful to me.

Spring Arbor is an amazing place! The staff is caring and extremely professional. Highly recommend!!

I have had the pleasure of working closely with Spring Arbor Assisted Living and their Community Relations Manager, Amy Perrin. Spring Arbor is a beautiful, well-maintained community that consistently demonstrates professionalism, compassion, and genuine care for its residents. Every staff member I have encountered is dedicated to providing exceptional service, and it is clear that resident well-being is at the heart of everything they do. As a community partner, I have appreciated their commitment to building strong relationships and staying actively involved in the local senior care community. Amy Perrin is a true professional who is knowledgeable, responsive, and deeply committed to serving seniors and their families. We have shared mutual clients over the years, and I have heard countless positive comments about the quality of care and support provided by the Spring Arbor team. I highly recommend Spring Arbor to anyone seeking an outstanding assisted living community.

Spring Arbor has been a great place for my father. They take great care of him. I have been very pleased with his caregivers. The staff is top notch!! —Melissa M

This place is so pretty and homey! It’s very clean and the staff is great. Food is awesome and we are always invited to share a meal if we are there at mealtime. The atmosphere is very casual and friendly. I would highly recommend this assisted living facility!

The Spring Arbor team provides excellent care for my 102 year old mother. The staff is excellent, patient, caring and accommodating. Overall, it is a great environment!

We were so glad we found spring arbor of Frankfort , our mother has really responded to staff and the facility as well as the socialization with the other residents . She’s in a better frame of mind than we’ve seen in a while , despite dealing with dementia , keep up the good work !

Sincere kindness and care for their residents is demonstrated daily by the outstanding staff at Spring Arbor of Frankfort. They have been a blessing to our family.

The staff truly cares about each resident and provides many opportunities to be social and participate in extracurricular activities. They are welcoming of family and try to provide a clean, quiet, attentive and comforting environment for everyone who lives there.

We are so pleased with the wonderful care our mom is getting at Spring Arbor. We looked at a lot of senior living communities during our search and Spring Arbor was hands down our top choice. We couldn’t be happier with our decision as we know mom is getting the meals, prescription medication, and social connections that keep her healthy and happy.

Spring Arbor has provided excellent care for my parent for over three years. The executive director and her staff truly care about the residents and go out of their way to ensure my parent’s needs are taken care of.

Angie and her staff were absolutely amazing to my mother-in-law and us throughout her entire stay at Spring Arbor. They truly care about their residents and the families. They also helped us navigate through the difficult end of life journey and for this we are forever grateful. Beyond blessed that we were referred to Spring Arbor.

Spring Arbor has been a great place for Mom! She has been very comfortable and enjoys the ice cream and friends she’s made! Angie the Director and Amy in Sales answered all of our questions and were patient with Mom until she was ready! Good people and support staff!

My mother lived there for 3.5 years. The staff went out of their way to make sure she was involved in all the activities. Angie (the director) treated us like family from day one. I would recommend this establishment to anyone. 5 stars across the board.

Fun fact Burrell Pest Control technicians ain’t going to actually read the ledger and fix the issue. They’re gonna spray the normal areas and then leave they don’t actually care to fix the issue.

It's always clean. Staff seem to really care about the residents. We would absolutely recommend the community to other families based on the experience so far.

I would give them all a 10. Out experience there was great. The staff was wonderful and helpful. Activities were great. It was expensive, but well worth the money.

It is a good place for care! The staff truly cared about the residents. Their job was a ministry to them. They tried to meet the different individual needs of the residents.

I tried to resolve an issue and got hung up on and wouldn't take anymore calls. I will be following up. Been in healthcare over 20 years and this place is the worst I've come across as in trying to talk to someone. Angie is the very person who doesn't like to resolve issues and she runs the place.

Our mother has loved being a resident at Dominion.She is well cared for by helpful and kind staff. The many and varied activities keep her mentally and physically active. We know the Lord has blessed us giving our mother a safe, comfortable, and enjoyable home.

The staff is amazing! They always strive to interact with all the residents and deliver care and concern! Wonderful environment for seniors!

My mother has only been a resident of Dominion Senior Living in Frankfort for a short time, but we have been absolutely delighted with the facility, staff and the care she has received. It has truly been an answer to prayer, and I recommend it to any family looking for a caring, comfortable residential facility for a loved one.

I am so thankful to have found the Dominion Respite Memory Care for my mom. She has dementia and this program has allowed my family and me to take a vacation and visit out-of-state family for the holidays. After calling and visiting several places, I liked that Dominion had a smaller and more intimate Memory Care unit where mom wouldn't get lost in the shuffle. Each time I visit she is eating or dancing or engaged with one of the staff. Despite the dementia she is very active and she's always up and doing something. I also appreciate that the staff is very friendly, easy to work with and always giving me updates on what mom has been doing since my last visit.

Dominion has been a wonderful and beautiful place for my mother in law to live since assisted living was needed. Before we decided on Dominion, we had so many questions. Lauren made us feel so at ease by quickly and professionally answering every question we had. She always makes us feel welcome when we visit and is always willing to help with whatever we need. The director, Angie, is wonderful. Her door is always open to talk to or help with paperwork. We’ve seen her help during dining time or in other areas as needed. She’s very compassionate about the residents and their families. Any of the staff in any area have been open to help and offer to help as needed. Dominion has provided assistance such as housekeeping, laundry, dressing, bathing, and giving meds. We were pleased that PT, OT, and speech therapy were given on site. Activities such as bingo, devotions, puzzles etc are offered daily. The staff come around to remind about the activities when it gets close to the time for them to begin. Other schools and churches and groups and individuals come to entertain too. Staff come around to remind that it ‘s time to eat. My mother in law circles what she wants to eat for each meal from a variety of foods from a menu provided the day before. We are so grateful that my mother in law has settled in and has made enough improvement to be moved down a level of care since she has been at Dominion. It has been a blessing to have her taken care of so wonderfully.

Dominion is wonderful! My mother has been there almost 4 years.

My opinion was it was a very nice looking place. She was there two days they sent her to hospital and then notified me she couldn't come back so I had to move her again. Last year was horrific. They made it even worse. Get an elder care lawyer to teach you the steps. Most people have no idea what they are doing and are desperately looking for guidance.

Seemed to be a nice place, but as time went on, I was not at all happy. The doctor and three nurses told me to get him out of Dominion ASAP and they said not to delay even if I had to take him out of there myself.

The staff go out of their way to do anything they can for our loved one as well as for us, when we are visiting. We transferred our loved one from another facility to Dominion of Frankfort. He has done so much better since the transfer. I’m so glad ‘A Place For Mom’ recommended them to us.

I would not recommend sending anyone to the Dominion. First, we paid extra for my father to have the call button since he was an one person assist to help him in the bathroom in the shower. What would a typical older person do if they press the call button that they wear around their neck, and no one comes? people would push the call button again, correct? Well at their senior living facility if you press it a second time, the call button is turned. They also told my father to quit pushing the call button and took it away from him. That is bullshit! Secondly, as I stated earlier, my father was a one person assist. They refused to help him on and off the toilet. They refused to help him take a shower. I honestly believe that putting my father in the dominion contributed to an earlier death. When he was admitted the last time to the hospital, he was diagnosed with malnutrition in dehydration. and where was he living at that time? The Dominion. My father was supposed to start physical therapy within 10 days of the start of his residency, that did not occur. My father was also supposed to be on insulin and blood thinners at his stay at the Dominion. They were not giving him insulin or his blood thinners because I don't know why they could never tell me the reason why he could not get his medicine. The memory care unit at the dominion is a joke, the ones that were in diapers, wet and smelly diapers all day. They were only nice when they knew somebody was around. The first day we moved my father in, my son press the call button. No one came so he gave them a a bad review on Google. The next day I went to go visit my father I get called into the office and got yelled at because of a review that my son put based on his experience with his grandfather at this living senior facility, I'm sure I can go on for another 10 pages, but in my personal experience, this place needs to be shut down.

My friend stayed only one (1) night at the Dominion. Although we didn’t know it at the time, she was beginning to deteriorate badly, both physically as well as mentally. After falling three times her second day there, I was called and told she was being taken to FRM=C; they were afraid she’d broken her hip. The next day, I was called and told she could not return to the Dominion. I’m still waiting for a partial refund of her first month’s rent, more than two months after she left the facility and three weeks after she died.

My mother is living at Dominion Senior Living for the second time! I highly recommend this facility for your loved one. Angie and Sydney and all of the other employees truly care about the residents who live here. I find peace knowing my mother is being cared for by loving, dedicated people. My mother is very happy living at Dominion and we are blessed to have this facility available. If you have been looking for a wonderful place for your loved one, you can count on Dominion Senior Living!

My mother moved in last week. The staff are very prompt and helpful.

My dad was a resident for the last twenty months of his earthly life. The staff here meant the world to him and truly became his friends. No matter whether he was struggling or having a great day, their love and care were unwavering. Our family is exceedingly grateful for Dominion Senior Living of Frankfort.

I have recommended them several times. Picked because of location and was impressed with original visit.

I liked the fact that Dominion Senior Living of Frankfort was a newer facility. It's maybe less than 5 years old, I believe. The staff was great. They were very friendly. Any question that I had, there was an answer. They showed me around the facility. They were very helpful. Some floors were a little dirty here and there. The back of the living facility itself was backed up by an interstate, so it was very noisy. And the front of the facility was in the back of Wal-Mart, so all you see is the roof of Wal-Mart. It was not very aesthetically pleasing.

Staff interaction/communication is excellent. They are taking very good care of mother in law. They relieved us of a big burden and have been wonderful. I would recommend to others, and I already have.

Dominion Senior Living of Frankfort was a very nice place. The food and dining area were excellent. We visited the memory care and the place looked brand new and spotless. It looked like they just built the place, so it was clean as it can be. The lady that did the tour was very pleasant and very helpful. She was concerned about mom, but once we found out that mom didn't qualify for there, she still was trying to help locate a place for mom.

Our family had an in person tour and we felt it had great facilities, it was just much more expensive for what we could afford. They had really nice folks there.

Dominion of Frankfort is the place to go when needed. We've been very pleased. They take good care of our loved one and watch over her. She likes the food. And they seem to include us a lot and encourage family involvement.

My family and I would like to thank the staff at Dominion for being so kind and understanding while trying to find a place for my Papaw. Unfortunately, he was only able to stay here 2 nights before his condition worsened and he passed away. We know that he felt comfortable enough to finally be able to relax and let go. When we came to retrieve his personal items, the nurses and staff expressed their condolences and we really appreciated that. We wish he had more time because we feel in our hearts he would've truly enjoyed it there. Again, thank you from the bottom of our hearts.

Everyone has been super with my loved one-maybe expand the menu more. The staff communication with the family has been exccellent.

I'm not happy with them and wouldn't recommend the community to anyone. The community was supposed to start Physical Therapy with my loved one and they never received this. The family had to pay for the pendant to call for assistance for our loved one to use. There was a time that the staff told my loved one to stop pressing the pendant because they were pressing it too much. Also, if the resident pushed the button it would clear the original time stamp. The family even saw that it took more than 5 minutes and the staff never show up after the call button being pushed. The family was left alone with all memory care residents during meal times. There is one staff member for 17 residents. I feel the staff aren't trained that the community hires people off the street. My loved one was sent to the hospital from the community dehydrated, malnourished and pneumonia. The staff would walk away from assisting my loved one with showering, even though the family requested assistance with showering.

Dominion Senior Living of Frankfort was nice and new. The staff was very friendly and informative. The rooms were nice and roomy. They have lots of different activities to do. Everybody knew everybody and got along. The surroundings were nice and pleasant. I just loved that it had a sense of community.

Our family has had a good experience at Dominion of Frankfort. It's a beautiful place, inside and out. The nurses are good. The staff are friendly and take good care of their patients. And the facility is clean and smells good.

Our family had an in person tour and it was a really nice community and friendly staff but wasn't going to work for our loved one