Frankfort Trails

My Mother was there for a couple of months the staff was great and very professional the House keeping was great and timely physical therapy got her ready to come home I would recommend this place to those in need!

Very nice family oriented environment

This building is on the up and coming. The Facility Care Team Members and Management have the vision to push this building to be a 5 star building! The work is being put in and the best is yet to come.!

This place is disgustingly gross!

I'm a patient now and never thought I'd be so disappointed in my life. The quality of help, food, and a few other things is just appallingly by some standards. Sorry but I can't wait to get out of here and pray I don't ever have to return.

This facility has a very bad odor , all nurses should been banned from cellular usage while working in the facility. They have a lack of work ethic bathing patients, (regardless of refusal) (due to being rough with the patients) The state law requires bathing either way so therefore I highly recommend a four or five star facility.. health care professionals must be compassionate about health care

Only send someone here if you want them to suffer. Terrible staff that don't know what they're saying half the time. Was told my grandmother was perfectly fine and her illness according to them was all in her head. She died a week and a half later. Additionally my wife's grandmother had passed away years ago directly because of thier negligence. Between pnemonia going unnoticed for weeks to let a fall risk patient get up on thier own, leading to a serious decline directly caused by them. They're awful there, and again I cannot express enough, do not send your loved ones here.

Well someone's families laundry is just sitting out in the rain Arrived and the head nurse was yelling at my mother in law. She hadn't had a bath in over a week. Had zero way of communicating with anyone. Was hung up on repeatedly when called to ask about her. When I asked to speak to the social worker I was told I could walk my ass to the front of the building and find her myself.

You’re supposed to get a shower on Tuesday and Friday. This doesn’t happen and my mother in law went 11 days and 12 days without out a shower. She’s lucky if she gets one shower a week. You don’t get ice like you’re supposed to. There’s mice. They won’t change your bedding. It’s like a prison.

Absolutely horrible disgusting and sad place

Frankfort Care and Rehabilitation is taking excellent care of my mother! All of the staff and care workers are friendly and professional! We are thankful for the excellent care they are providing for my mom!

The Staff are very Nice and Respectful, Caring and I Highly Recommend This Rehab Care Facility to Any Family Lookin to Either Get Help for Themselves or for Their Family Members.

This place smells horrible . My mother was in the same clothes for over a week . Her bandage on her arm is the same one when I was there Monday. Her bandages are half wrapped . Her bed sore is terrible . We have talked to her social worker and complained and their excuse is they are short staffed . Well then they need to stop taken people in.

Thank you for the care you are giving my mother

All the staff show my mother love and care. The nurses are Angels communicating with me anytime. I am comfortable and confident that my mother is receiving the greatest of care. Sincere thanks, from Charles Shouse

The staff at Frankfort Care and Rehabilitation are amazing, all of them. My dad has been a resident there for the past few months and he is receiving excellent care.

Nice friendly an professional nurses

My mother was admitted for physical therapy. The entire FCR staff were very attentive and eased her transition from hospital to the facility. I recommend their skilled nursing facility for the care of your loved ones. ❤️

Facility was clean, however nurses and aides are rude, inconsiderate of visitors and residents. Closing doors to their rooms because they dont "wanna listen to the hollering of a resident." The nurses and aides rarely answer call lights, and tend to the needs of their residents. Do better!!

Although all business's are only as good as what and who they are working with, I will say that Frankfort Rehab & Care does a pretty good job taking care of their Patients !!!!!!!

Welcoming to visitors.

My brother is treated with great care.

I am pleased with the care my husband received under this new ownership, much better than my mother’s care at the same facility in 2015. Management is impressive, capable and responsive to the needs of patients, and nursing staff could not have been kinder to my husband. I’m very grateful to FC&R and glad it’s here in Frankfort.

Physical Therapy staff have professionally helped my friend walk again. This is huge. Front office staff have kept me up to date and informed of health care plans and progress. Thank you.

Very professional

I highly recommend this facility. The staff is a very hard working group of people that really care about the patients and their needs.

top of the line rehab dept

My brother is well taken care of at this facility. They try different ways to make him comfortable! Frances Thomas

Very helpful and friendly staff

Absolutely the best nursing home I’ve ever dealt with. Treated my grandfather with such love and care, even after he passed. Bob, Nurse Tracey & Shelley need a raise !

My husband Kenneth litteral us very pleased with frankfort care and rehabilitation. Husband friend Mr Perkins is a resident there. Mr Perkins also said the food is very good. They are taking good care of Mr Perkins.

So proud of the staff who work hard to take care of the residents at Frankfort!

i called the CORPORATE OFFICE and filed a big ole report and filed a law suite aginst you all im calling them ever day 3 times till they fire her time to call corporate office again

This is one of the worse nursing facilities I've ever worked at. The residents are not looked after. The lack of staff is a serious problem. Imagine being the only CNA in the building looking after 82 people along with agency nurses who have given the wrong medication sending a resident or 3 to the hospital. Doors being broken enough that they can't lock. Water being off for a whole day. Being told not to say anything about such incidents to state when questioned. This place should be closed down PERMINITLY.

This place is terrible my aunt was there for a month for physical therapy i am her POA when it came time for discharge the office was calling the the wrong number when I told them that was not my number she told me it was when they sent her home they didn't send her home with her medicine they said they was calling in medicine and home Physical Therapy it's been over a week and she still has not had medicine or heard anything about in-home therapy she has been out of medicine for a week. When calling them today they said its because of the holidays. I definitely would not recommend this place for anybody

The care of the patients and cleanliness of this facility is HORRIBLE! It's been sold again and current owners are worse than the last. They've hired a cleaning company, HealthCare Services Group, with their corporate office being in Pennsylvania, the housekeeping that are hired to clean don't do anything, my mother's room got so bad that my sister bought cleaning supplies and cleaned the room herself. The aides are young, very hateful and mean to the patients, most of the nurses don't want to do their job! Nursing facilities are homes to most , if not all, every Human Being that is in them, alot don't have families to make sure they're not mistreated! They didn't ask to be put in these facilities but for whatever reason they are in them., whether it be no family at all, they need specialized care, or family members have to work and cant stay home with them. But whatever the reason, NONE of the patients living in these facilities deserve to be mistreated..!

My grandmother has been there a week.She is 79 and has cancer and a Dr there took away her pain medication that she's been on for over 20 years.She has been laying in agonising pain since yesterday.The family wasn't notified that her pain meds were being discontinued.Even a nurse that works there was concerned of her being taken of her pain meds.Now the doctor wants to give her Advil which she can't take because her kidneys have been shutting down for a couple of months now. She's 79 she's died at least 5 times,has a colostomy bag and has had cancer for years.That Doctor thinks she can do any rehab without pain meds he is mistaken. I no we have a opioid problem but not prescribing is not helping anyone especially the elderly trying to get better. Please don't take your loved one here if there in pain or has been in pain for years. Doctor should be ashamed and go back to school.

Poor facility, nurses prefer to fight with each other then take care of patients. Its outdated food is horrible and nursenudont do their job. Would use a different facility.

Went there for a visit with my grandpa and had a great experience. The staff were very accommodating and friendly. My grandpa appeared very happy with his treatment. Thanks!

My father spent November and December there. The facilities are very dated and unsightly. The people on the other hand, are terrific. I need to make sure a shout out goes to Robin. She is a speech therapist there. She was a fantastic advocate for my dad and if you didn't know she worked there when you walked up to the two of them together, you would think she was his long time friend. I'm grateful she was there, and I hope when I'm old I bump into someone like her.

Excellent care! The facility is dated but well maintained and clean. The staff is super accommodating. I like that some menu items can be ordered at any time. Wish the rooms were a bit larger and beds updated but no major complaints at all!