Greenwood Nursing and Rehabilitation Center

We never imagined needing long term care for our mother. When she needed that higher level of care, we were blessed to find a spot at Greenwood. They provided professional, compassionate care for Mom and really for us, her family, who had no idea what to expect. My Mom passed away gently in the care of Greenwood and we are thankful they were there for us through her illness.

I was there 2 weeks. Most of the staff were nice, knowledgeable, and helpful when needed. Very loud many nights with patient's doors open and their TV volume all the way up. The meals were not chosen and brought to my room. The portions were small and it was always, always cold with no place near my room to microwave it hot. I will not return to this facility!

My mom just passed away today at Greenwood Nursing and rehab here in Bowling green Ky. She had great care and I can’t thank them enough for all they did for my mom and for my family that was grieving as my mom went through End of Life care after dementia consumed her. All the nurses and staff were so kind and helpful, from Lindsey in finance nurses and cna’s. Nurse Sadie always kept me in The loop on what was going on with my mom and I appreciate that so much.all the cna’s were good but there is one young lady that went above and beyond taking care of my mom Betty. Her name is Ashley and if you have ever been in 100 hall you would have seen her caring for each of her patients as if she knew them her whole life. She is passionate about her job. I am grateful. I don’t know what the nursing home side was like but the 100 hall rehabilitation are amazing.thank you for all the care you gave my mom and my family. Catherine and Tim Cline

I bought a new car from them and took it to change the oil and they didn't put the filter in properly so a few days ago we realized that the truck was leaking oil and that it almost had no oil left.. Something so simple was not done well, but at the same time something so delicate that the job cannot be done halfway because the engine would have broken down. And even the manager was not worthy of doing his job Good.They said they could change the oil but we had to pay even though it was their fault. 👎👎 I will never buy anything from them again!!!!

My great grandmother lived here for a few years right before she passed and I remember her always telling me on the phone about a nice red head nurse that treated her with so much love and respect. I remember when she started getting close to the end that nurse held her hand right before she fell asleep at night just as my great grandfather did when he was still with us. And although I couldn’t be there when she took her last breath, I knew that angel of a nurse would be there comforting her.

Great staff at Greenwood! And their Therapy department is amazing!

Great place to work !

I have been working at Greenwood nursing and rehabilitation for 2 years. The employees at greenwood work with passion and integrity to make sure the residents exceed the expectations of the facility. We are family oriented and do or due diligence to do their best. i worked at a lot of places, and you wont find very many facilities that pride in catering to the individuals needs. I am very humble in working for such a facility that aims at giving customer service, and as a whole is a loving family .

Been working here for a long time and I have been to a bunch of nursing homes and it shows how this place goes above and beyond to take care of the residents and staff!

Nice facility to work for. Love the staff and the residents!

It’s a great place to work with staff that truly cares about the residents!!

Play went above and beyond taking care of my brother

Great place for your loved ones.

I love my coworkers. This place always works with my schedule.

Greenwood is a great place to work! Great pay hard workers and the residents are absolutely amazing!!

Have always been able to adjust schedule based on life’s changes. Love the staff and environment.

Greenwood is an amazing facility. There are a lot of staff that care for the residents and the residents love the facility and staff. I can’t say enough good things about the place.

I spent 2 weeks here after breaking my wrist. It hasn’t been renovated in a very long time but seemed to be kept fairly clean. I had a private room with shower in bathroom.. The food wasn’t very good but got to choose what you wanted to eat from a few selections every day. . The menu wasn’t very healthy with fried steak and mashed potatoes and gravy almost every day. However, there was a blue menu where you could choose hamburgers, hot dogs, baked potato, pimento cheese sandwich, fries, etc which were fairly good. There were several excellent nurses and CNA’s including Andrea, Brittany, Felicia, Cheyenne and Mari. The physical therapy offered there is excellent. There were activities including bingo, etc which I didn’t participate in.

Really wonderful staff, caring and compassionate. The food there is very good and their blue menu is really outstanding. The rooms are nice and the beds are comfortable I have been there several times for rehab after surgery and I wouldn't want to go any where else.

I don’t like to write negative reviews. However, I would never want another person to live at this place without knowing what I saw. My mother lived at this facility for approximately 2 months and I cried every time I left. After 2 months of searching we found another facility in Bowling Green that was much better and did a transfer. Let me start by saying the staff is very kind and helpful, as much as they can be. They need more employees with better training. Most often when you enter the facility it smells bad. It is worn and old and many things are not maintained. Drawers and cabinet doors are often off hinges. Ours were the whole 2 months. In November 2019, the guest bathroom looked worse than most gas station bathrooms with things broken and worn. The tile floors are so noisy as carts are pushed up and down them at all times. The carpeted areas looked dirty. The archaic use of an intercom system is so loud and disruptive to patients. It is always loud and noisy. The rooms are TINY! With two patients in a room my mother was unable to turn her wheelchair around in it. She would sit in one place all day and stare at the wall. We had to sit on her bed to visit her. She couldn’t watch tv because the room was so small the patients’ remotes worked on both tv’s in the room. This caused a lot of issues for both patients. The resolution to this problem was for them to take my mother’s remote which left her with nothing to do all day. It was heartbreaking. Food usually arrived at her room 1.5 hours after the first round of meals. It was always cold. We went out to the courtyard one day and got locked out there with nobody answering the door. Another visit I arrived to my mother sitting in the cold hallway in a short gown and bare feet in her wheel chair very upset. She had been sitting their waiting to go into the shower room but they had to wait for another person to exit. She was cold and I asked for a robe or blanket. It was about a 20 minute wait from the time I arrived. I’m not sure why she could not have waited in her room or at least been covered up. I felt like people really lose all dignity there. The bathrooms are not set up well for people in wheelchairs. The wheelchair and the patient could not fit in the bathroom with the CNA. She literally would have to grab a bar about 3 feet in front of the toilet and try to stand up from her wheelchair that was in the door way, and then she would fall back onto the toilet. She was bruised from this. The day she left Greenwood was such a relief.

I'm so sorry to give such a small rating on this facility, because "all" and every one person working in this facility were unbelievably caring, kind and do their jobs to the best of their ability. But the facility itself is primitive....one must share bathrooms, and the toilets are all low. What does it take for the owners of these facilities to come out of the dark ages and install high rise toilets and walk in showers. My gosh, why are older people and their small needs so invisible and uninportant. We are people to....and it's high time America start getting rid of the primitive low toilets and start installing high rise toilets. When you go to a rehab facility with joint problems that is the very least these facilities should have. The rooms are very old, the beds are not comfortable at all...however, they do have a large amount of nice activities for the residents, and the staff are the best group of people working there, and I'm certain it is not an easy job.

I WAS IN THERE FOR ALMOST A YEAR, TO RECOUPERATE FRO HAVING MY HIP REPLACEMENT REMOVED. THE PEOPLE WERE GREAT IF I ASKED FOR SOMETHING AND THEY WERNT BUSY WITH ANOTHER RESIDENT, I GOT IT RIGHT AWAY. AND THE FOOD WAS AWESOME. THEY HAVE THIS MENUE YOU CAN ORDER FROM AT ANY TIME. IM THINKING OF GOING BACK, AS MY CARE GIVERS NOW ARE NOT QUITE UP TO SNUFF.

Overall pleased with quality of care for my loved one. Felt my family member was kept clean and dry and generally "cared for". Staff was pleasant, but overworked. Would like to see more RNs on duty.

I was very impressed with how clean the facility appeared. The residents seemed to be well cared for at the time of visitation. The staff was very helpful with answering questions. The staff took us on a tour and explained about equipment. Overall, it was a great experience with no negative comments.

Parts of this facility could have been more up to date. I loved the staff they really went out of their way to make me feel like I was family. The dining room had a very home like feel to it. I loved the rehabilitation area in this facility. The staff was very quick at answering the call lights. I loved the little lady that I sat with in this facility. She had been in the facility for about six months when I sat with her. Her staff in the facility was constantly checking to see if she needed anything, if she was clean, if she and if she was hungry. I liked to she how happy she was with the care that she was recieving. With being a health professional myself this was very satisfing to see.