Parkway Medical Center

My aunt stayed at Landmark (Parkway Medical Center). The general appearance of the place was OK. It had a pleasant smell and no odor. They had furniture in the lobby area where people could sit. The food could be brought to the room. They had some games for them to do like bingo and movies with popcorn.

My mother-in-law was in Parkway Medical Center for about six weeks. The room was very clean and the attendants were very attentive. It seemed like everything she needed was there. They had to grind up her food because she couldn't swallow. I liked its central location, which is where she lives, so that location was perfect.

Parkway was my chance to make it back to work and live as well as I could after a open heart surgery. the therapy department and staff were encouraging and warm it was home away from home. When I needed them they were there and the food was wonderful thank you dietary for the homemade vegetable soup! Everyone cares about you there.

If I had visited this place before my friends were transferred here, they wouldn't have been here at all. I have visited this facility on several occasions. There is alot of confusion here. No one knows what the next person is doing. There is no communication between anyone. Even the Head Director doesn't keep his word on what is supposed to be done if you request it. I don't recommend this place to anyone Short-term or long-term. There are other places that would be much better and possibly have better communication between patients and others.

I called the facility and asked to speak with human resources! The lady asked me what I wanted! I told her I wanted to speak with human resources, She Replied "speaking" I asked are you with human resources. She replied. "Maybe" I told her I did not appreciate her doing that. I told her I wanted to speak to human resources about employment. She replied, if you would have told me it was about employment. "I would have connected you" to me this is very unprofessional and no one should be pretending to be someone that they are not! To me, this is fraud! I can prove that this happened beyond any reasonable doubt! I am disabled. There is a assistive device I use that records all of my phone calls for notetaking purposes. Since I am unable to use my hands! My notes are time and date stamped! I have a record of this call! If they are just honest about who you are speaking with. I can only imagine, I do not want to imagine!

My Dad suffered a serious stroke and was sent to Parkway after another facility almost killed him. The care he received at Parkway was fantastic. I could not recommend this facility enough. It might not be the most beautiful nursing home in Louisville, but if you want a place where the patients come first and the staff truly knows what they are doing, Parkway is the place to be. Thank you Parkway for saving my Dad.