The Neighborhood at Paducah

Sherri & the staff at The Neighborhood at Paducah are compassionate and supportive of the community residents and their families. That was the upmost of importance to me for my husband’s “home away from home”. They became part of my family. I was extremely pleased with his care.

My 90-year-old father was wrongfully evicted from the memory care center at The Neighborhood just 2 days after we moved him in. He was evicted, through no fault of his own, but because the director, Sherri, did not thoroughly assess his needs as a diabetic or know the capabilities of her own facility. We were promised quality care for my father, who suffers from dementia, but what we got was a traumatic experience for everyone involved. The move greatly exacerbated my father’s condition. The day of the eviction, my father entered the hospital, and we moved furniture out of the facility just days after moving it in. The area and state ombudsman, as well as the inspector general’s office all acknowledge that the eviction was wrongful and illegal. Don’t send your loved ones here.

Sherrie and all the staff do a wonderful job every day! Sherrie goes above and beyond to make sure the residence at The Neighborhood Paducah KY are well cared for and have an enjoyable home. The Thanksgiving Family Meal was so very nice and delicious. I thank you all for your hard work to make it a special evening for our family.

I hesitated to write this review, but people need to know. They are slumlords!! It used to be a good place, not anymore!! My sister and brother in law lived there, I had to move them for their safety. The manager Sherry, was very little help. She lied to me several times about things. Their toilet overflowed with ugly in it, after repeated complaints about it not flushing properly. They went for 3 weeks without a working toilet, having to go down the hall to an empty apartment to use the bathroom for 3 weeks!! Sherry kept saying she was going to call a plumber, finally did. The maintenance man kept running a snake through it, it had cigarette butts and “lady things” in it. They pretty much accused my relatives and their sitters of stopping it up. The heat and air unit didn’t work in their living room for about 6 months. The fire sprinklers didn’t work for awhile!!! They had the nerve to raise the rent, a lot!! They were both very frail, and I hated to put them through a move, but I had no choice. (My sister was so frail, she passed away less than 2 months after the move) In my opinion, this is Elder Abuse!! On the good side, the RA’s were very nice and helpful.

The director of the facility, Sherry, has been amazing. Walked me thru the process of finding an excellent facility for mother. Mom has been there 6 mos and the entire staff has been caring, loving and strive their hardest to make sure mom is comfortable and happy. The meals are delicious and nutritionally balanced. It is a smaller facility which provides a family type atmosphere. There are a variety of crafts, music, worship, outdoor activities and even ice cream trips. I cannot express enough appreciation for Sherry as she makes sure all departments are in order. The facility is clean and the staff is friendly in every department. Highly recommend

I toured The Neighborhood at Paducah. The room that they had us look at looked out onto another building, and it was a long way to the smoking area for my mom. The staff member who gave the tour was very informative and explained everything very well. With regard to amenities, I think they had a library and a garden area.

A few months ago I began searching for assisted living for mother. After touring and visiting facilities, I can say that [name removed] was the absolute best at helping me decide the level of care for mom and explaining how everything worked. She truly has her heart in it. I am so pleased with everyone that works there. They all work as a team to make the facility work well for the residents. The activities, the food, the maintenance and kindness they have for the residents is all amazing. I am relieved to know mom is safe and taken care of in every way. It is clean and has a comfortable atmosphere.

When we came with my sister we didn't know what to expect. What we have gotten is a fantastic staff, great food and a facility that is always trying to improve themselves. Clean facility and always trying to improve what they have is a recipe for a great place for a loved one.

While at the neighborhood visiting during lunch meal. The food looked very good, was nice hot, and tasted great! The kitchen staff really cares about the community as shown by how they take pride in their work. Great experience! Would recommend anyone who is in need of assistance to check this place out.....

I chose The Neighborhood at Paducah because of the staff courtesy, caring, & concern regarding our situation.

I visited The Neighborhood at Paducah. I saw a room and I saw the front of the building. It seems like it's convenient to get to and it was nice. I don't have any bad things to say. The structure looked nice and the cleanliness was superb. They were friendly. The rooms were adequate. The courtyard was pretty and green.

Very poor. The stall abused my grandmother and left Bruises all over her arms and legs from gripping her too hard. They also don’t change their pampers like they should and my grandmother was left in a soiled pamper!! Would not recommend this place they have gone down hill.

My loved one was previously a resident at The Neighborhood at Paducah. I have all good things to say about this facility. The facility was clean and the staff was professional and friendly. The dining room had cloth table cloths and cloth napkins. The meals looked very good. Communication with the family was great, the staff kept us informed. I would recommend The Neighborhood at Paducah to others.

5 stars for all except the last two - It is very expensive and there are not many activities or many people in general around. My dad said that he loved the staff and thought they were just fantastic. I live in another state so didn't get to observe anything myself. He also raved about the food. They cook everything from scratch there. He was here for respite and the minimum stay for that was 2 weeks at a time a believe. At the end they worked with us on a day by day basis so I didn't have to pay another 2 weeks.

My father has moved into The Neighborhood at Paducah. It's been very good. It was an easy transition from assisted living to memory care. We don't have a lot of memory care facilities in the area and they had a room available and it was close to home instead of having to travel a distance for him. The staff has been great. They have a large common area where they have their meals and there's a separate section that's got a large TV with a couch and several chairs. They have a patio area out back that's fenced in and gated and secured. They have another sitting room that has a library in it and a large fish aquarium. It's very nice. There's another little area where some chairs and some books where they can look out at another garden area (they can't go to that one because it is secured). They have tables where they have puzzles and things like that. I saw a calendar of things that they do. They offer some group activities for the residents and three meals a day and they have snacks available and things like that. When I walked through the other day, around lunchtime, it looked like they had a really good meal and he's not complained about it being bad or anything like that. The increase in cost from where he had been at assisted living was such a shell shock.

Every person I met there is deeply compassionate and committed to the best care and needs of each individual resident. I couldn't be more pleased. We would absolutely recommend The Neighborhood at Paducah to other families looking for a place for their loved ones,

The Neighborhood at Paducah was very nice. We thought it would be a good match for my sister. We didn't really do much talking with the staff. We just walked around and saw the property. The rooms were very nice and clean, and it would be a place that I think she would love. We went early in the morning before they started doing any activities, but they told us there were activities. It was very clean. The atmosphere was very nice. If I need a place, I would consider that one. It's not too far from me, so that was another reason why we visited The Neighborhood. We could get there fairly quick and without any problem. That was a plus for us as well.

We have moved my father into The Neighborhood at Paducah. It's the closest memory care facility that we could find. I like the appearance. They're in the transition of course trying to revitalize it but it's nice. The staff is very nice and very friendly. They have good food. We had popcorn shrimp one day, and I remember the peach cobbler was good. There's a very nice courtyard and a nice front porch with rockers. They do like puzzles, dominoes, and painting. They have different activities. It's pretty clean.

The Neighborhood at Paducah facility was very clean and very inviting. When you walk in, it doesn't feel like a nursing home, it feels like a place you want to visit. The assisted living part was very welcoming, then I went back to the memory care and it was also very welcoming. I like the way they set things up and what they have available for their occupants. They have movie nights, they have arts and crafts, and music and they have parties like when they had a clown come in a couple of months ago. They had games and quite a few activities. They have two garden patios that were very nice and there were flowers and plants on their benches. They have a porch at the entry that the assisted living residents can use also, and it's very nice.

The Neighborhood at Paducah is all on one level. The hostess, who is actually the manager of the apartment, was very helpful. The price, I thought, was a little bit expensive for a person with a disability, unless they had a large savings. They had a lovely courtyard. The residents came and introduced themselves, and that was very nice. It had equal perks as far as transportation to and from the doctors, and to the mall and activities as the other place. It had a centralized garden area or terrace. I found their apartments to be average, not above average.They didn't have roll-in tubs for handicapped people, you have to step up. It's a low lip to the shower, but you can't roll your wheelchair in there. They did not offer me meals, but they were cooking when I was there, and it smelled very good. She said they were making meatballs, and the residents were hurrying down. They were seating themselves early so they could make sure they got the smell.

The Neighborhood at Paducah looks excellent and very well-maintained. Its overall appearance is just very pleasing. The staff is good with their communication and my friend is very happy there. She's also very happy with the meals. They have excellent choices and a dining area. It's set up very, very nicely and it's spacious. They have four people at a table and it's very, very well done. They can move around and communicate with other residents. They have all kinds of activities and you don't have to be part of anything if you don't want to, but you can get involved with the others. So, it is very, very convenient. They have some little classes like craft classes, games like dominoes, Bible studies, and some Bible meetings. She's very happy with that. They provide transportation to and from appointments, they could pick up something in the supermarket for you, they have plenty of snacks available, they provide three meals a day, and good cleaning service. It's a very good value for the money.

My dad is at The Neighborhood at Paducah. He has been there almost four years now. It was great before it changed hands, and it has gone downhill ever since. We've asked for doors to be fixed for over a year and it has not happened. They watch TV, they have an exercise class, they play cards, and they play bingo. As for his room, there is mold growing on his furniture, and in the closet, there are drawers that haven't been fixed, and there are cobwebs every time we go in.

I love the people and residents here. Couldn't ask for a better experience to get to know all of you

This community was so good that we went back for a second tour. The services being provided were not as much as what we were looking for for our loved one.

We chose The Neighborhood at Paducah. We will be using assisted living for the time being. We chose them because they do have the memory care unit in the same facility when it becomes necessary. That's why we liked the facility. We were pleased with everything that we saw. They're going to repaint the unit that my mother will be in and freshen it up for her. I was overall pleased with the atmosphere and cleanliness. The room that we've chosen for her was very light, airy, and serviceable for what she needs now. We were in there at a time when there were several people out eating lunch. The food looked good, and the people looked happy. The staff was very helpful, very knowledgeable, and very accommodating.

We toured all of the community. It looked very clean and it looked like it was pretty well staffed. It's a very nice looking place. The staff was very friendly, helpful and answered all of our questions. We had a couple of people talked to us, and everybody was very nice. You have to supply your own furniture and stuff over there. We were very pleased with everything about it. They all seemed caring, knowledgeable, and very helpful. It is a very nice place. It's probably where we will end up with. There was someone there that was checking her father out and so I asked her about it, and she had been really pleased with it. Her father had gone past what they were able to care for, and she was having to put him in a nursing home instead. It looked like the perfect place for us if my mom will go ahead and do it. We saw the menu and it looked nice, but we didn't experience it. It's a very beautiful place.

A couple of years after my mom passed away we realized dad was having some cognitive issues and just wasn’t thriving socially. Previously my grandfather had been a resident at Morningside, so Dad, my sister and I decided it would be a good idea to check into assisted living. It was the best decision. The staff is great, the activities help him socially, physically and cognitively. He enjoys himself and is happy. It gave my sister and I peace of mind knowing he’s well taken care of, has friends he enjoys time with and loves to get out and about. (Before Covid). We are so appreciative of everyone at Morningside.

Moving my mom into Morningside was a smooth process. Laura was helpful with all the details and made it easy. It is a relief to know she is safe and enjoying the company of her neighbors.

My Grandmother fell while her, broke her hip and was on the floor for more then 4 hours. They also did not help her shower. Moved her after the rehab hospital for her hip.

Sorry, I did not complete this with comments due to interruptions. My low rating is based on inconsistent service. Meals are frequently changed due to not having the items on hand that are on the menu. I do complement the kitchen on trying to help provide me with a difficult diet that I am on. AIDS are not always responsive to the "call" buttons. It has been as long as 2 hours in some cases. There are a few of the AIDS that have a careing attitude, but most are more interested in their cell phones. Speaking of phones, no one answers the house phone after 4 PM or on week ends or holidays. I will stop with these negative comments . I did notice that most of the previous reviews were given by relatives of residents, they don't live here on a daily basis. There are some rave reviews by former residents who have moved to different facilities. It just is not five star! I have given previous comments of concern in the residents meetings and to the corporate office, but not much ever changed.

I cannot say enough about how this stellar facility is operated. From the daily staff, to the administration, top notch without a doubt. I feel very blessed to have something like this where my mom, who is a memory-care patient, can receive the quality of care she deserves. Before you decide on an assisted living facility, you owe it to yourself to investigate all that Morningside has to offer. The only reason that they're five stars, is that six wasn't an option. From my viewpoint, compassion and care are more than just words to these folks. They live it.. EVERY. DAY. Thank you Morningside, for taking wonderful care of my mom.

I was visiting at Morningside Assisted Living the other day and was honored with a tour of their Memory Unit! What a beautiful unit it is!!! They have thought of everything!! The comfort and safety for their residents clearly were the driving inspiration for this unit! WELL DONE!!!!

While my mother was only at Morningside for a couple of months, I was very impressed with them. The facility was well maintained, the staff was very attentive and the food looked good. Amber, the facility director, went above and beyond to help me. I have no problem recommending them.

Morningside is a hidden gem in our area. It is a beautiful place inside and out - so are the staff. I have personally dealt with almost all staff, from management, enrollment, patient helpers, kitchen helpers, maintenance, housekeeping, etc. They genuinely care for their clients - treating everyone w/ respect & dignity. They try to get everyone involved w/ all activities. From outings & weekly trip to Dollar General. It is more like a home with family. Blessed to be a part of Morningside

Our family is so glad we found this home for Mom.

Morningside of Paducah is a beautiful place with caring people. When my grandfather stayed there we all knew he was in excellent hands. They approached us with information on veterans benefits that saved us a lot of money. Five stars!

We are very pleased with Morningside. My grandfather has been living at Morning for over a year now and Laura help make the transition easier for him. The staff are friendly, it is clean and feels like home. His apartment is close to the dining room and has a beautiful courtyard to sit and enjoy being outside. They call when papaw falls and are concerned about him.

The Sales Counsler Laura made everything just so easy and seamless! I thought the whole process would be a nightmare but I was wrong! It was a nice surprise.

My mom has really settled in here and I have to say the staff here are so engaging with all of the residents. Sometimes when I have lunch with my mom they'll join us at our table, in fact, one of them even brought his little daughter to meet my mom and she was thrilled. The offer lots of different amenities for the residents to take part in and I like that there are different levels of care here as well. I would definitely recommend this community and their great staff.

I toured this community for my mother, and her needs. Overall everything went well, and it was a good experience. The community was clean, and well maintained. The staff was kind, and informative. My tour went well.

My mother moved into Morningside and I think it's just a good place. It's a smaller community and that allows residents to get more individualized care. I think they are short staffed but I understand that isn't necessarily their fault and it's mostly state restrictions. My mother loves the food and that's actually her favorite part!

Clean facility and very friendly atmosphere.

My sweet mother has been at Morningside for over a year and we couldn't be happier. It is truly like a family there and the staff cares for her and the others as they would their own families. Not only has our mother been well taken care of but she has flourished and became involved with so many activities she didn't have access to living with us. Morningside and the staff has become part of our extended family and been a phenomenal support.

I've been a resident at Morningside for 8 months and I enjoy the food and company. The facility and staff are very nice.

Staff is friendly, home like meals, and well maintained.

It was clean. There were staff member that were pretty good, but sometimes healthcare workers get burnt out. They had pretty good food; bingo; social events, like ice cream socials; and bands came and played music for the older people, which they really like.

I was very happy with Morningside of Paducah. They spent 2 1/2 hours with me, but they wouldn't take my aunt because she did not meet their requirements. The dining room was large, and the rooms were roomy. I was very pleased. They were very informative.

It was very nice and very upscale looking. The food looked really good. I talked to the residents, and they seemed happy there. The apartments were nice, clean, and comfortable. Every one of that we looked at were very similar. I knew there were activities. They had a calendar each month, so there were different things going on.

The rooms were nice. They have a big lunchroom, but you can also eat in your room. They have activities, and the staff was very nice.

I had looked here and it was a nice enough place. I thought the rooms were spacious. The staff was accommodating. It would have been all right if my husband needed an assisted living, but he didn't. What he needed was a nursing home then.