Creekside on Whipps Mill

My mother still resides at Creekside and we couldn't be happier. The staff is kind and considerate. The food is good which is a big deal to my mother. We did recommend to a friend and his Mother in Law [name removed] has moved in.

Needed quick spot. They had one open when hospital wanted us gone. Creekside were able to make very quick temporary accommodations for us while we waited for another care home spot that could provide the full medical needs. In the interim Creekside, was very supportive to help us with an outside nursing cash pay service to manage ostomy needs of our family member while at Creekside for 2 weeks and we are grateful for Creekside helping us in that transition.

The staff is amazing with how well they look after the residents. The RN, [name removed] is the absolute best! We are very appreciative of all Creekside has done for our uncle. The room sizes in memory care are good and varied based off of the needs and financial wherewithal of the individual.

Its a very good community. The office staff very pleasant to work with. I thank everyone who help when I needed help placing my Mother! Thank you.

The place was wonderful but my Father passed away earlier this year. They handled everything very respectfully and closing the account with them was very easy. There wasn't much they could do activity wise due to his advanced stage of dementia. I would certainly recommend them to others . Their sincere care and compassion made an inherently difficult experience better and less lonely

My loved one is currently a resident at Creekside on Whipps Mill Road and the experience has been very good for her at this facility so far. The staff are very friendly and nice. The meals are of good quality. The management is quick to handle concerns. The cleanliness, care services and activities are good. I would definitely recommend Creekside on Whipps Mill Road to others.

My loved one is currently a resident at Creekside on Whipps Mill Road and everything has been great for her so far. The experience has been positive.

Creekside on Whipps Mill Road is poorly managed. There were a few really great staff members, but several really poor ones. Based off of our experience, I would not recommend this facility to others.

This facility had the experience and staff to take care of our Mother. All the information was up front and very easy to understand!!Everything was top notch everything and everyone!!!

The staff at Creekside on Whipps Mill Road were very patient and caring with my Mother, who was previously my father's caretaker before coming to this facility. They realize that it's not just the resident that needs their compassion. I would recommend Creekside on Whipps Mill Road to others! Overall good experience.

When it comes to the meals and dining service I have not been there for meals so I cannot answer this. For the activities, our loved one is in memory care and I have not been there for the activities. Based on my experience with the memory care unit, yes, I would recommend Creekside on Whipps Mill Road.

Based on the experience we have had so far, we are very happy with all the categories listed above for Creekside on Whipps Mill Road. A Place For Mom was very helpful in placing my brother there. We would definitely recommend this community to other families looking for a community for their loved ones. Thank you.

Our family had an in person tour with Creekside on Whipps Mill Road and we thought it was a good tour experience. It was one of the least expensive communities we had toured, but it had previously been a nursing home and it still kind of had that nursing home feel to it. However they had a dog on sight which was nice and the price was all-inclusive.

Creek side on Whipps Mill Road was a good place for [name removed], very attentive to her needs, kept me informed of my loved one's progress, we were very pleased with this community. The staff communication was good and the meals were good. I am not sure if there were choices. Overall things were good for us and our loved one.

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.

We have been very pleased with their care! Unfortunately [name removed] was admitted to the hospital last week. Thank you, A Place For Mom - your help placing her at Creekside was so very appreciated! We live out of state, and the staff at Creekside are great about communicating with us and working with my mother in law to meet her care needs.

Our family had an in person tour and the lady we met with answered all of our questions and addressed other concerns we had but ultimately our loved one just wanted a community a little closer to her home town

They have been good for my sister because she has made so many friends and become more sociable with people. The assistants for the most part are very attentive. The only negative thing I can say is the bathroom cleaning assistance is not what I would prefer for her. She is unable to keep it up and always complains that they don't clean the floor very often. It used to be great when they had a housekeeper but now it's up to the nursing assistants. I think. The meals are usually pretty good .

The cook makes good food, especially biscuits and gravy. They have been excellent. It's a small community , and is very intimate. It's good value for money. My loved one loves it there. They are verry happy Sometimes, they are short staffed on the weekends.

I looked at many other places but when I went to visit Creekside on Whipps Mill Road, I saw just how clean it was and there was no odor. The value for the money here is also the best that I saw compared to others in the area. I would recommend the facility to anyone looking.

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

Nice and Caring Staff for the most part. Resident Care could be better if there were people there with real senior care giving training. Staff needs more training and education to better assist residents. Care Staff seems inexperienced, careless, overworked, extremely understaffed and in dyer need of training and support. One staff member was so careless with their own appearance, they even smelled funny. I hope they drug test all of their employees. Doesn't seem like it. Residents seem like they are occasionally stressed while there. Though they have affordable pricing, very clean and beautiful building, they need some real healthcare professionals that know how to care for seniors and seniors in memory care units. Safety is so import for the vulnerable senior population. Please hire better staff or better train the ones you have Creekside at Whippsmill.

My loved one has only been here a few weeks but so far I am extremely pleased with everyone and everything. My dad loves the food, I even came to eat with him and it was wonderful. The staff have all been nothing but amazing. I feel super comfortable with him here and know he is getting the care that he needs. Creekside on Whipps Mill has been a godsend.

Good community, not as many activities offered.

We chose Creekside on Whipps Mill Road because of the all inclusive model for price and also the executive director was great and easy to work with. We had to move her in quickly and they made it seamless for us. I would definitely recommend to others looking.

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

It was a very difficult decision to place my Father-in-law in Memory Care. My husband toured several places and he was relieved to find Creekside. My Father-in-law was extremely unhappy not to be going home and we had trouble just getting him to walk through the front door. [name removed] helped us through that with the calmness and caring of a person who empathizes with the families and the new resident. With the staff at Creekside helping all along the way, his transition has been less traumatic for everyone. We have nothing but praise for the caregivers and management. They listen and address concerns with us (family) and with my Father-in-law. When we talk to the other family members of residents in Memory Care there, they have nothing but praise for the staff and facilities too. At a very tough time in life, it's comforting to know that this was a great decision for a great Father-in-law/Dad who deserves the best!

This is a very nice facility. They take great great care of my family member. The administrative staff send us pictures and videos of my family member participating in different activities or even just hanging outside on the patio reading. They really so seem like a family there and was are so happy we found them. My family member the food always smells and tastes so great so that's always a plus.