Creekside on Whipps Mill

My mother still resides at Creekside and we couldn't be happier. The staff is kind and considerate. The food is good which is a big deal to my mother. We did recommend to a friend and his Mother in Law [name removed] has moved in.

Needed quick spot. They had one open when hospital wanted us gone. Creekside were able to make very quick temporary accommodations for us while we waited for another care home spot that could provide the full medical needs. In the interim Creekside, was very supportive to help us with an outside nursing cash pay service to manage ostomy needs of our family member while at Creekside for 2 weeks and we are grateful for Creekside helping us in that transition.

The staff is amazing with how well they look after the residents. The RN, [name removed] is the absolute best! We are very appreciative of all Creekside has done for our uncle. The room sizes in memory care are good and varied based off of the needs and financial wherewithal of the individual.

Its a very good community. The office staff very pleasant to work with. I thank everyone who help when I needed help placing my Mother! Thank you.

I toured Creekside on Whipps Mill. It might be great for people who just need somebody to help with their everyday toiletries and things like that and help with their feeding, but it depends on the individual. For my husband's needs, I couldn't say okay because they can't meet his needs. The staff was great. They were very helpful. It was very clean in the lobby. It was kind of like a nursing home. If you go down the hall to where the rooms and stuff are, you could smell the urine and stuff.

The place was wonderful but my Father passed away earlier this year. They handled everything very respectfully and closing the account with them was very easy. There wasn't much they could do activity wise due to his advanced stage of dementia. I would certainly recommend them to others . Their sincere care and compassion made an inherently difficult experience better and less lonely

My loved one is currently a resident at Creekside on Whipps Mill Road and the experience has been very good for her at this facility so far. The staff are very friendly and nice. The meals are of good quality. The management is quick to handle concerns. The cleanliness, care services and activities are good. I would definitely recommend Creekside on Whipps Mill Road to others.

My loved one is currently a resident at Creekside on Whipps Mill Road and everything has been great for her so far. The experience has been positive.

Creekside on Whipps Mill Road is poorly managed. There were a few really great staff members, but several really poor ones. Based off of our experience, I would not recommend this facility to others.

I have found Creekside to be a good fit for my mother-in-law. She enjoys the food and the staff are all courteous and helpful. Everyone who works there goes out of their way to provide compassionate care. For us the most important thing in placing our loved one at Creekside was how much the people working there care about the residents. This is abundantly clear at Creekside.

This facility had the experience and staff to take care of our Mother. All the information was up front and very easy to understand!!Everything was top notch everything and everyone!!!

The staff at Creekside on Whipps Mill Road were very patient and caring with my Mother, who was previously my father's caretaker before coming to this facility. They realize that it's not just the resident that needs their compassion. I would recommend Creekside on Whipps Mill Road to others! Overall good experience.

When it comes to the meals and dining service I have not been there for meals so I cannot answer this. For the activities, our loved one is in memory care and I have not been there for the activities. Based on my experience with the memory care unit, yes, I would recommend Creekside on Whipps Mill Road.

Based on the experience we have had so far, we are very happy with all the categories listed above for Creekside on Whipps Mill Road. A Place For Mom was very helpful in placing my brother there. We would definitely recommend this community to other families looking for a community for their loved ones. Thank you.

Creekside on Whipps Mill was very nice and clean. The memory care rooms were nice and roomy. They had their own bathroom. The people were very friendly and helpful. They were able to answer all of our questions. Monica was very nice. I took my mother with me and Monica's rapport with her was good. She was a very personable person. I found it to be a very pleasant place to stay and I would refer anybody there that needed respite.

Our family had an in person tour with Creekside on Whipps Mill Road and we thought it was a good tour experience. It was one of the least expensive communities we had toured, but it had previously been a nursing home and it still kind of had that nursing home feel to it. However they had a dog on sight which was nice and the price was all-inclusive.

Creek side on Whipps Mill Road was a good place for [name removed], very attentive to her needs, kept me informed of my loved one's progress, we were very pleased with this community. The staff communication was good and the meals were good. I am not sure if there were choices. Overall things were good for us and our loved one.

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.

We have been very pleased with their care! Unfortunately [name removed] was admitted to the hospital last week. Thank you, A Place For Mom - your help placing her at Creekside was so very appreciated! We live out of state, and the staff at Creekside are great about communicating with us and working with my mother in law to meet her care needs.

We toured Creekside on Whipps Mill for my sister, and I love it there. The girl that took me on the tour was an in-home coordinator, and her name is Monica. She was very bubbly. Everybody was just as nice as they can be. And the patients seem to love it there. Everything about it was just nice except for the rooms. They could be a tad bigger, but it's big enough. They had a beauty shop, they take them on outings, and they have all kinds of activities going on every day. We were down on a Friday, and she said that 4:00 is happy hour. They have live music and karaoke. Overall, it was nice. The rooms are probably a little tad bigger than a hospital room. They had different types of rooms. They have a studio, 1-bedroom, and 2-bedroom. With the 1-bedroom, it was bigger and better, and of course, the price was just a tad higher.

Our family had an in person tour and the lady we met with answered all of our questions and addressed other concerns we had but ultimately our loved one just wanted a community a little closer to her home town

They have been good for my sister because she has made so many friends and become more sociable with people. The assistants for the most part are very attentive. The only negative thing I can say is the bathroom cleaning assistance is not what I would prefer for her. She is unable to keep it up and always complains that they don't clean the floor very often. It used to be great when they had a housekeeper but now it's up to the nursing assistants. I think. The meals are usually pretty good .

The cook makes good food, especially biscuits and gravy. They have been excellent. It's a small community , and is very intimate. It's good value for money. My loved one loves it there. They are verry happy Sometimes, they are short staffed on the weekends.

I looked at many other places but when I went to visit Creekside on Whipps Mill Road, I saw just how clean it was and there was no odor. The value for the money here is also the best that I saw compared to others in the area. I would recommend the facility to anyone looking.

I visited Creekside on Whipps Mill and I liked it. I'd like to move my sister there. The lady I spoke with, Monica, is calling my sister's current community right now to find out some things about my sister from the nurse. I'm just waiting for her to call back and as soon as she does and says we're good to go, I'm ready to move my sister. They have a room open right now, so I'd like to move her within a week. I liked it, and it's so much cheaper than her current place, it's unbelievable. What I liked was that it was only one floor, so you wouldn't have to deal with elevators at all. I like that when we went into the lockdown unit, where my sister would be, it was perfect for her, and everything was right in there. There were groups of people sitting out there watching TV and talking together so there seemed to be a lot of interaction. I like that the exercise equipment was kind of right down the hall from there, too. They showed me the memory care part because my sister has Alzheimer's. The staff who showed us around was great and I liked her. She's very friendly and she answered all of my questions. She showed me a secure patio, so my sister couldn't wander off.

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

Nice and Caring Staff for the most part. Resident Care could be better if there were people there with real senior care giving training. Staff needs more training and education to better assist residents. Care Staff seems inexperienced, careless, overworked, extremely understaffed and in dyer need of training and support. One staff member was so careless with their own appearance, they even smelled funny. I hope they drug test all of their employees. Doesn't seem like it. Residents seem like they are occasionally stressed while there. Though they have affordable pricing, very clean and beautiful building, they need some real healthcare professionals that know how to care for seniors and seniors in memory care units. Safety is so import for the vulnerable senior population. Please hire better staff or better train the ones you have Creekside at Whippsmill.

My loved one has only been here a few weeks but so far I am extremely pleased with everyone and everything. My dad loves the food, I even came to eat with him and it was wonderful. The staff have all been nothing but amazing. I feel super comfortable with him here and know he is getting the care that he needs. Creekside on Whipps Mill has been a godsend.

My husband has moved into Creekside on Whipps Mill. I've been very pleased. They go out of their way to do whatever is needed and the staff is very helpful. My husband has been very well pleased with it. The place is very clean, and the staff has just been very helpful. As for activities, my husband made a wreath for his door, and they do games and things like that.

Good community, not as many activities offered.

We chose Creekside on Whipps Mill Road because of the all inclusive model for price and also the executive director was great and easy to work with. We had to move her in quickly and they made it seamless for us. I would definitely recommend to others looking.

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

It was a very difficult decision to place my Father-in-law in Memory Care. My husband toured several places and he was relieved to find Creekside. My Father-in-law was extremely unhappy not to be going home and we had trouble just getting him to walk through the front door. [name removed] helped us through that with the calmness and caring of a person who empathizes with the families and the new resident. With the staff at Creekside helping all along the way, his transition has been less traumatic for everyone. We have nothing but praise for the caregivers and management. They listen and address concerns with us (family) and with my Father-in-law. When we talk to the other family members of residents in Memory Care there, they have nothing but praise for the staff and facilities too. At a very tough time in life, it's comforting to know that this was a great decision for a great Father-in-law/Dad who deserves the best!

This is a very nice facility. They take great great care of my family member. The administrative staff send us pictures and videos of my family member participating in different activities or even just hanging outside on the patio reading. They really so seem like a family there and was are so happy we found them. My family member the food always smells and tastes so great so that's always a plus.

We placed my family member in this facility and we have been so pleased. The staff is very attentive to her needs/wants and always try to get her involved in activities. They are even doing line dancing there for the residents! My aunt seems so happy and we couldn’t be more happy that we chose this community for her. We would recommend this place for anyone!