Episcopal Church Home

We don’t live here yet, but we had an exceptional experience touring with Elizabeth. As a longtime administrator in community health services; and with my husband having sustained a spinal cord injury a few years ago, we’ve seen the full spectrum of care, from intensive care to rehab to hospice. Given that perspective, we feel incredibly fortunate to have the possibility of owning a beautiful home here someday. It’s also reassuring to know that more supportive care is available if and when we need it. There are many options out there. But this would be our choice.

My mom has had repeated rehab visits to this place(she is resident in the condos on the grounds) and every time is a disappointment in their care and concern about their residents. And this goes back 10+ years and as recent as a last week. I could share many stories of neglect, but recently(last fall) my mom was coming from a hospital stay from dehydration to gain strength and the staff called a meeting after 6 days of all involved in her care-head of nursing, physical therapist, etc. They were telling me she needed to be placed in permanent care, instead of returning home, as she not only was not getting better, but worsening to the point of only being able to walk a few steps that morning due to pain. So I asked if that was before her pain meds or after...and they informed me that THEIR physician, without consulting OR informing her primary care physician, family or her, had stopped ALL of her pain meds, cold turkey, and put her on "AS NEEDED" pain meds. I was truly dumbfounded! My mom a chronic pain patient, who struggles to get by, even on HIGH doses of pain meds, 3xs a day. This is all under close supervision of her primary doctor who has cared for her for 25+ years. She takes both gabapentin and oxycodone, 3x's a day and now, for SIX solid days she had missed EIGHTEEN pain med doses, so I think anyone can figure out, that not only was she suffering from not getting her meds, 3x's a day, but she was in full withdrawal being taken off her meds cold turkey! No one could give a single explanation why this had happened and even worse...they are trying to sell me on leaving her there permanently due to her pain level, which prevented her from progressing in rehab, which was caused by their neglect! I took her home one week later after she started to give her prescribed meds. Just one horrible example of their negligent care...and 2 days ago, my mom fell in her condo. She pushed her medical alarm bracelet for help. Someone called and left a message on my cell phone at 6:15pm saying mom had pushed the medical alert button and they would sent someone to check on her and that was the single attempt they made to reach any family member. My phone delivered the message the NEXT day.I have a ring camera in my moms' condo, so I could go back and see what happened and I almost fainted. My mom is almost 96 years old. Lives alone and she fell in her dining room. She lost her balance stepping back and fell straight back onto the hard floor on her back. A miracle she was not critically injured! They did send help but decided she was OK and picked her up and left her in a chair ALONE for the next 16 hours...ALONE! They made no other attempts to reach me, but that one single message. And they have been informed in the past that IF they pick my mom up off a hard surface, her doctors instructions are to take her the emergency room asap. No decision to make...you are to take her but once again, they endangered her life! I feel like I should not have to educated the "educated" staff about elder care...but I keep having to. The risk of a slow brain bleed for an elderly person who has any impact to their head, is very high and should always be checked out by a doctor. There is no possible way they could assess her to be ok, visiting with her for 10 minutes, after a horrible fall. She was on her back...it was obvious she fell and hit her head! Slow brain bleeds happen over time...can even be days, so she should never have been left alone for 16 hours and should have been seen by a doctor asap! I am thankful she is still alive, but I feel compelled to share our repeated horrible experiences at this home because the mistakes they make cause both suffering and danger to elderly patients. Anytime she is under their care, I feel compelled to check on her daily. That should not be necessary but it is at this place. Disappointment over and over and my mom paid a ton of money to live here, thinking she could age safely as a resident. She was wrong.

Very nice. Clean. Pretty.

My Mom is currently a resident in the Personal Care unit. She started out in short term rehab and unfortunately was not able to go back to her home to live independently. We cannot say enough good things about ECH. Is it perfect? No. But the staff is phenomenal. We are continually impressed with every team member, from the directors to the housekeeping staff. Anytime we have had a complaint, they have addressed it quickly and efficiently. We are so happy Mom is here and I can finally take a deep breath knowing she is being well cared for.

I delivered to this location and couldn't help but notice the poor attitude the male front desk receptionist had towards people coming into the building including myself. Right off the bat, he made it clear that he did not want you there. When I greeted him before announcing why I was there, he yelled "Put it over there!" instead of at least saying "How can I help you?" His rude behavior and disrespectful tone with other people who were in the lobby made the environment seem very hostile. Front desk receptionists are the people who should be making a good first impression of a company in which they are working for right? It doesn't look too good at this facility. Who knows how he treats the residents when no one is around to see. Do better.

We are so thankful for Episcopal Church Home and the wonderful nurses and staff. The past several years have been difficult for Dad as he cared for my mother. After mom died last year, Dad's health began to decline significantly and we were no longer to provide his daily care needs. In spite of Dad's strong independence and resistance to receive help from others, the team at ECH persistently and consistently loved and cared for my Dad. Dad passed away this week surrounded by sweet caregivers he considered friends. Thank you, ECH.

I would give my eye-teeth if my mother could come here. This facility is my family members' first choice to come and recuperate after surgeries. Their outcomes, due to the care that they have received here, have been outstanding. My mother's health situation is quite dire and this facility, unfortunately, at this time is unable to accept her. Although, I fully realize that her outcome may be much different than others, If she were at ECH, at least, I would have the peace of mind knowing that she would be receiving the best care available for the time she has left.

Our family loves ECH. I can't understand why someone would give one star and not explain themselves. Our dear,sweet Mother has been at ECH in the memory unit since May 2019. Can''t say enough about everyone there. SIMPLY FABULOUS! Thanks to all of you at ECH! BRAVO!!

my mother spent two long months after suffering a stroke. The staff for the most part were wonderful, It is understaffed, waiting for 20-25 minutes many times for a lift to tranfer my mother. Only had one working until we complained. When my mother progressed to a board transfer, most of the staff were not trained on how to do it. Wait time to find staff to move her was unacceptable. Mold in her first room around the windows along with an ant problem. Got her switched to a new room with an old heater that was not working properly... very old. Mice droppings in her closet on her bag. My sister saw one mouse in her room as did other residents on her floor. Mice traps were placed in her room (5). Sewage backup in the hallway-on two different occasions. Hard for me to recommend anyone going here because of the maintenance issues, it is in dire need of updates and new equipment. I would have given a one star rating, but the staff is wonderful.

My mother has been a resident of Episcopal Church Home for almost 3 years and I've been extremely pleased with the care she has received there. She started out in their memory care unit and has since moved to skilled care as her Alzheimer's has progressed. The staff in both areas are attentive, respectful, and caring. The activities staff works very hard to plan activities and engaged residents in activities that suit their abilities. My parents were in several other facilities prior to Episcopal Church Home and this is, by far, the best. Meals are good and I actually enjoy joining my mother for meals in the dining room. The employees are personable and seem to form personal relationships with the residents. Staff turnover send to be pretty low there and the staff seem happy to work there. You don't have to be Episcopalian to live there or even Christian, but it is nice that Mom has the opportunity to go to church services and the pastoral care staff is wonderful. I especially like that this facility offers various levels of care from Independent living condos to assisted living to personal care to skilled care. Residents simply have to move to a different area of the facility if their needs change. It's also convenient if spouses have different care needs but want to be at the same facility. I would highly recommend ECH.

My mother would have died if I left her her in this place. The doctor was killing her slowly with pain meds. Thank god I was able to get her out. Fortunate with good health care I was able to rehabilitate her to good health

believe it or not, I attended a networking event here & it was very nice. Staff of the facility were all very nice and the food and drink were good. Would definitely consider this for elderly parents or anyone needing an assisted living facility.

Was a resident in short term rehab following bilateral knee replacement. Having never been in a position to need help caring for myself, everyone was kind and courteous and very friendly. The therapy staff did a great job to encourage me and keep me motivated through the post surgical pain. I was able to return to full-time work 8 weeks after my surgery. A big part of this success is due to the care I received at The Episcopal Church Home.

Father was left in his clothes, after not being changed into a hospital gown, soaked in urine overnight, twice since he has been there 2 weeks. They have been constantly late with his 4pm antibiotic IV so he has had to miss dinner in the dining room and my Mom has had to hand feed him in bed. $108,000 a year! We won't be coming back if he ends up needing full time care.

Excellent facility with care for its residents